Laura Bisterfeldt
Goddard,Kansas
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Experienced with coordinating and managing multiple projects simultaneously. Utilizes effective communication and organizational skills to ensure seamless project execution. Track record of implementing process improvements and achieving project milestones.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Program Manager
The Treehouse
04.2024 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Built teams to address project goals and objectives for multiple projects.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
Volunteer
Wichita Family Crisis Center
04.2022 - Current
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Social Work Internship
The Treehouse
08.2023 - 04.2024
- Front desk duties where customer service and problem solving are actively used on an everyday basis
- Structures in-person classes for the Treehouse clients along with promotional materials and marketing
- Is the spokesperson for the Treehouse on the Aetna Health Council and coordinates with other community partners for fundraisers and awareness
- Works both independently and under orders and is able to make informed decisions
- Experience with young children from 1-5 that includes class structure.
- Maintained database systems to track and analyze operational data.
- Collaborated with senior management on new initiatives to build confidence.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Optimized client experience by delivering superior services and effectively troubleshooting issues.
Volunteer
Wichita Habitat For Humanity
07.2022 - 09.2022
- Used personal expertise and craftsmanship to complete residential and commercial renovations.
- Helped with door and window installations.
- Helped with erecting scaffolding and ladders.
- Mitigated potential risks associated with construction sites through proactive identification of hazards.
- Followed instructions and safety protocols to prevent accidents and injuries.
Education
Master of Arts - Social Work
Wichita State University
Wichita, KS05-2026
Bachelor of Arts - Social Work
Wichita State University
Wichita, KS05.2024
Skills
- Improvement plan knowledge
- Outstanding communication skills
- Microsoft Office Suite
- Administrative tasks
- Analytics
- Complex Problem-Solving
- Administrative Support
- Data Evaluation
- Brand Development
- Interpersonal and Social Skills
- Project management
Accomplishments
- Recognized By While Were Waiting For Exceptional Work Ethic, 05/2019
- Butler Community College Presidential Honor Roll, 05/2020
- Certificate for completed training as a volunteer advocate at Wichita Family Crisis Center, 03/2022
- Wichita State University Deans honor roll, 12/2023
Community Service
- Coordinates volunteers at local nursing homes, giving Christmas cards & cookies to residents
- Volunteers in Humana food relief events. Provides over 250,000 nutritional meals for impoverished people in Haiti
- Volunteers at While Were Waiting facility. Provides ideal mentoring & structure for families in need
- Current Volunteer advocate for Wichita Family Crisis Center which involves engaging with clients of the Center in a variety of ways and ensuring that their involvement with the Center is satisfactory.
- Salvation Army Food Bank volunteer – provides groceries to impoverished families and individuals
- Wichita Habitat volunteer – provided labor for tasks involved with building a house to provide affordable homes for low-income families.
- Assorted non-affiliated volunteer work for cancer patients, medical emergencies, and medical assistance to those in need. - ongoing
Certification
- Wichita Family Crisis Center Advocate Training - April 2022-Present
- Mandated Reporter Certificate
- Darkness to Light Certificate
- WSU Suicide Prevention Facilitator Certification
Timeline
Program Manager
The Treehouse
04.2024 - Current
Social Work Internship
The Treehouse
08.2023 - 04.2024
Volunteer
Wichita Habitat For Humanity
07.2022 - 09.2022
Volunteer
Wichita Family Crisis Center
04.2022 - Current
Master of Arts - Social Work
Wichita State University
Bachelor of Arts - Social Work
Wichita State University
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