L Blake
Moline,IL
Summary
Empathetic and reliable individual with excellent communication skills connecting clients to appropriate services and providers to manage their mental health needs while providing ongoing support and collaboration to secure access to services
Overview
12
12
years of professional experience
Work History
Certification Administrator
American Board Of Obstetrics And Gynecology
11.2018 - 04.2022
- First point of contact to a high volume of OB/GYNs and other professionals seeking information regarding ABOG's board certification processes and policies
- Managed review of case lists and theses, entered data, and reviewed documentation for missing and incorrect information, acting as a liaison between candidates and Division Members
- Coordinated delivery of in-person exams for over 3,500 OBGYN candidates and acted as proctor during virtual exams
- Provided exceptional customer service to internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Maintained personnel records and updated internal databases to support document management.
Re-entry Case Manager
MERS Goodwill/Dept Of Corrections
05.2017 - 09.2018
- Collaborated with Department of Corrections (DOC) and local service providers to plan for community reintegration for 25 ex-offenders
- Conducted initial pre-release screening and initiated appropriate referrals
- Verified weekly schedules for PO approval
- Collaborated with institutional staff, law enforcement, DHS, mental health boards, attorneys, landlords, and treatment providers to facilitate reintegration process
- Sourced and identified employment and housing opportunities
- Maintained records and documentation in compliance with department and legal standards
- Developed and implemented care plans to address medical and mental health needs and assisted in scheduling appointments
Vocational Case Manager
Goodwill Industries Of Southeastern Wisconsin & Metropolitan Chicago
01.2016 - 03.2017
- Enhanced client outcomes by developing individualized vocational rehabilitation plans for 25-30 participants
- Coordinated with community resources to provide additional support services for clients as needed.
- Managed complex caseloads efficiently, prioritizing tasks based on client needs and deadlines
- Maintained detailed case documentation, ensuring accurate records for reporting purposes
- Advocated on behalf of clients to secure appropriate accommodations from employers
Mental Health Rehabilitation Specialist
UnityPoint Health
11.2009 - 12.2015
- Coached residents in healthy conflict resolution techniques and problem-solving and addressed behavioral issues
- Upheld and increased productivity standards by creating progress-focused billable activities and maintaining compliant case notes
- Monitored and documented changes/concerns in resident behavior in response to treatment
- Coordinated with community agencies and connected clients to resources
- Consulted with interdisciplinary teams to enhance coordination of care
Skills
- Customer Service
- Documentation And Reporting
- Appointment Setting
- HIPAA Guidelines
- De-Escalation Techniques
- Team Collaboration
- Effective Communication
- Continuous Improvement
Timeline
Certification Administrator
American Board Of Obstetrics And Gynecology
11.2018 - 04.2022
Re-entry Case Manager
MERS Goodwill/Dept Of Corrections
05.2017 - 09.2018
Vocational Case Manager
Goodwill Industries Of Southeastern Wisconsin & Metropolitan Chicago
01.2016 - 03.2017
Mental Health Rehabilitation Specialist
UnityPoint Health
11.2009 - 12.2015
Bachelor of Arts - Communication Studies
Northern Illinois University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Education
Bachelor of Arts - Communication Studies
Northern Illinois University
Dekalb, ILEducation and Training
- Bachelor of Arts: Communication Studies, Northern Illinois University -DeKalb, IL
- Adult and Child Mandatory Reporting Training
Similar Profiles
Katarzyna KluzaKatarzyna Kluza
MD at Department Of Gynecology, Gynecology Oncology And Obstetrics, Fryderyk Chopin University HospitalMD at Department Of Gynecology, Gynecology Oncology And Obstetrics, Fryderyk Chopin University Hospital
Adnan PajazetovicAdnan Pajazetovic
Network and Security Manager at American Board Of Obstetrics And GyncecologyNetwork and Security Manager at American Board Of Obstetrics And Gyncecology
MARY SCHIAVONEMARY SCHIAVONE
Health Management Coordinator at AHN East Suburban Obstetrics and GynecologyHealth Management Coordinator at AHN East Suburban Obstetrics and Gynecology