Laura Borgonsoli
Belleville,NJ
Summary
Entry level individual Seeking a challenging position that will enable me to apply my education and skills, while offering the opportunity for career advancement.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Behavior Therapist
SKC Learning
Berkeley Heights, NJ
01.2021 - Current
- Developed and implemented individualized behavior intervention plans for clients.
- Conducted assessments to identify behavioral challenges and progress tracking.
- Analyzed data to refine therapeutic approaches and enhance client outcomes.
- Monitored client progress, adjusting interventions based on observed behaviors.
- Established trusting relationships with clients, providing a foundation for successful behavioral change.
- Administered therapy and applied behavioral analysis techniques in school, home and community to facilitate client treatment plan.
- Documented client behavior and interventions attempted and collected and reported data using approved format, methods and forms.
Paraprofessional
Woodbridge Township School District
Woodbridge, NJ
05.2018 - Current
- Assisted teachers in developing and implementing individualized education plans for students.
- Supported classroom management by maintaining an organized learning environment.
- Facilitated small group instruction to enhance student comprehension and engagement.
- Implemented behavioral interventions to promote positive student behavior and academic success.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Provided one-on-one support to students with special needs, fostering supportive learning environment.
- Helped teachers manage bus loading and unloading.
Senior Implementation Specialist
ADP Inc
01.2006 - Current
- Trained new clients on ADP’s time clocks and ezLaborManager software
- Ensured that clients are comfortable with the ezLaborManager Product before they are move to the Service Department for further assistance
- Assisted peers with troubleshooting on ezLaborManager.
- Assisted with taking inbound calls from clients when needed.
- Participated in testing new Biometric clock.
- Assisted client with processing their payroll.
- Automatic Data Processing
Dendrite International
01.2005 - Current
- High call volume
- Part of a team that supports approximately 13,000 Pfizer field force representatives with various issues relating to their corporate laptops and ipaqs.
- Certified to support various software applications including Windows 2000 and XP, Outlook, MS Office 2000 and 2003, Concur expense reporting, BETSY, Password administrator.
- Also supports the field representatives with the corporate VPN communication software and their broadband connections.
- Trained as an RSA/ACE administrator.
- Trained in Apollo password application
Sales Secretary/Data Entry
Astrolab, Inc.
Warren, NJ
01.2004 - Current
- Entering Sales Orders.
- Government and consumer quotes.
- Inter and outer memo’s.
- Costing cards for Accounting.
- Excessive amount of typing.
- Heavy filing, coping and faxing.
- Pull customers drawings & Bill of Material’s to be priced.
- Customer file finds of past history.
- Answer switchboard and keep track of daily phone log.
Sales Clerk
Wonder Hostess Thrift Store
Carlstadt, NJ
01.1998 - 01.2002
- Answered 25-50 phones a day for supervisor and took orders.
- Assisted customers with merchandise, returns and exchanges.
- Responsible for Restocking sales floor and fixtures with new merchandise as shipments arrived.
- Participated in monthly store inventory.
Education
Computer Technical Support Certificate - undefined
Katharine Gibbs School/Gibbs College
Piscataway, NJ10.2004
Skills
Implemented discrete trial training techniques to enhance learning outcomes
Cultivated and strengthened professional relationships to enhance collaboration
Facilitated behavioral skills training sessions to enhance participant capabilities
Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
Assisted users with technical issues to enhance productivity Provided timely support for software and hardware inquiries Resolved customer concerns through effective troubleshooting techniques
Certification
HDI Help Desk Analyst: Completed 2005
Timeline
Behavior Therapist
SKC Learning
01.2021 - Current
Paraprofessional
Woodbridge Township School District
05.2018 - Current
Senior Implementation Specialist
ADP Inc
01.2006 - Current
Dendrite International
01.2005 - Current
Sales Secretary/Data Entry
Astrolab, Inc.
01.2004 - Current
Sales Clerk
Wonder Hostess Thrift Store
01.1998 - 01.2002
Computer Technical Support Certificate - undefined
Katharine Gibbs School/Gibbs College