Laura Boykin
Elizabeth City,NC
Summary
Well-qualified Human Resource professional and educator with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Teacher
Elizabeth City Pasquotank Public Schools
Elizabeth City , NC
01.2019 - Current
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Planned and implemented integrated lessons to meet national standards.
- Promoted physical, mental and social development using classroom games and activities.
- Graded and evaluated student assignments, papers and course work.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Supervised learning groups of students in classroom stations.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Completed daily reports, meal count sheets and attendance logs.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
- Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
- Fostered team collaboration between students through group projects.
- Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
- Directed after-school tutoring and mentoring program serving elementary school students.
- Maintained system required passing test rates for 3 years.
- Showed student growth by 80% last year.
- Developed fundraisers and completed grant documentation to raise money for district.
Event Planner and Caterer
Pines Of Elizabeth City
Elizabeth City , NC
01.2016 - 01.2019
- Coordinated with participating vendors during event planning.
- Performed event coordination for larger parties and gatherings.
- Performed face-to-face meetings to finalize contract for services and event details.
- Corresponded with clients to answer questions and resolve issues.
- Established working relationships with clients by organizing various events.
- Supervised up to 20 helpers and co-workers.
- Conferred with event staff at event site to coordinate details.
- Authorized financial transactions with vendors for event services.
Process Assistant III
Agile One
Hampton , VA
01.2014 - 01.2016
- Maintained working knowledge of latest industry techniques, methods and equipment.
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
- Conducted training and change management processes to improve operations.
- Determined and recommended methods to address improvement opportunities.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
- Coordinated with Linemen and Grounds men teams in developing project plans for prioritized initiatives.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
911 Dispatcher
City Of Chesapeake
Chesapeake , VA
01.2012 - 01.2016
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Read system maps and caller information, and documented details in system.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Routed calls to police, fire and ambulance service to meet individual call needs.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Enhanced productivity by guaranteeing timely emergency response with no service delivery issues to regulated 7 minute per service call standard.
- Reduced risks and emergency response issues by observing public safety field units.
911 Dispatcher
City Of Newport News
Newport News , VA
01.2009 - 01.2011
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Read system maps and caller information, and documented details in system.
- Managed over 150 calls for service per day.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Routed calls to police, fire and ambulance service to meet individual call needs.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
Education
Master of Arts - Education Specialist
Elizabeth City State University
Elizabeth City, NC12.2021
Bachelor of Arts - Human Resources Development
Old Dominion University
Norfolk, VA05.2008
Skills
- Student-Centered Learning
- Learning Modalities
- Group Learning Mechanics
- Instructional Materials Creation
- Differentiated Learning Techniques
- Technological Integration
- Test and Assignment Evaluation
- Classroom Management Techniques
- Diversity and Inclusion
- Appointment Coordination
- Business Controls
- Information Updates
- Document and File Management
- Employee Performance Reviews
- Group learning mechanics
Certification
- Teaching License - 2021-2023
Timeline
Teacher
Elizabeth City Pasquotank Public Schools
01.2019 - Current
Event Planner and Caterer
Pines Of Elizabeth City
01.2016 - 01.2019
Process Assistant III
Agile One
01.2014 - 01.2016
911 Dispatcher
City Of Chesapeake
01.2012 - 01.2016
911 Dispatcher
City Of Newport News
01.2009 - 01.2011
Master of Arts - Education Specialist
Elizabeth City State University
Bachelor of Arts - Human Resources Development
Old Dominion University
- Teaching License - 2021-2023
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