Laura Brown
Waynesburg,KY
Summary
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
2008
2008
years of post-secondary education
Work History
Clinic Manager
Wilderness Trace Veterinary Clinic
Junction City, Kentucky
07.2023 - Current
- Managed daily operations of a busy veterinary clinic.
- Supervised staff to ensure excellent patient care and service.
- Coordinated scheduling for appointments and surgeries efficiently.
- Accounts payable and receivable
- Monthly sales tax
- Making sure everything was in Quickbooks and all bank accounts were up to date.
- Reconcile all accounts monthly
- Filled in for techs, receptionist, and groomer when needed.
- Oversaw inventory management for medical supplies and equipment.
- Trained new employees on clinic procedures and best practices.
Office Manager
Triple O Electric
Danville, Kentucky
09.2021 - 07.2023
- Managed daily office operations and maintained organized work environment.
- Coordinated schedules and meetings for team members and clients.
- Maintained employee records and ensured compliance with regulations.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Provided training to new hires on office policies and procedures.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
Vet Technician
Stanford Vet Hospital (Dr. Carlton)
Stanford, KY
05.2021 - 08.2021
- Assisted veterinarians during examinations and surgical procedures.
- Administered medications and vaccinations as directed by veterinary staff.
- Monitored animal health and behavior in recovery and treatment areas.
- Educated pet owners on post-operative care and preventive health measures.
- Operated diagnostic equipment, including X-ray and ultrasound machines.
- Assisted veterinarians with surgeries, dentistry procedures and other medical treatments.
- Performed basic diagnostic tests such as fecal examinations or skin scrapings.
Vet Technician
Heartland Veterinary Hospital
Danville, KY
08.2020 - 04.2021
- Assisted veterinarians during examinations and surgical procedures.
- Administered medications and vaccinations as directed by veterinary staff.
- Monitored animal health and behavior in recovery and treatment areas.
- Educated pet owners on post-operative care and preventive health measures.
- Maintained accurate medical records for all patients under care.
- Operated diagnostic equipment, including X-ray and ultrasound machines.
- Assisted veterinarians with surgeries, dentistry procedures and other medical treatments.
Education
Danville High School
Danville, KYSkills
- Surgical assistance
- Medication administration
- Medical record management
- Inventory control
- Emergency care
- Microscopy techniques
- Blood collection
- Vaccinations
- Performing ultrasounds
- Surgical preparation
- Animal handling
- Infection control
- Monitoring recovery
- Prescribing medication
- Instrument pack sterilization
- Intravenous injection
- Surgical procedures and support
- Wound treatment
- Physical examination
- Anal sac expression
- Suture removal
- Euthanasia procedures
- Veterinary office administration
Timeline
Clinic Manager
Wilderness Trace Veterinary Clinic
07.2023 - Current
Office Manager
Triple O Electric
09.2021 - 07.2023
Vet Technician
Stanford Vet Hospital (Dr. Carlton)
05.2021 - 08.2021
Vet Technician
Heartland Veterinary Hospital
08.2020 - 04.2021
Danville High School