Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Bryson

O'Fallon,MO

Summary

I have over 25 years experience in the dental field and I am passionate about it. I am a team player and multi-task very well. I am a fast learner and can adapt to different programs and procedures.

Overview

24
24
years of professional experience

Work History

Dental Front Office Receptionist

Northwest Oral Surgeons
O'Fallon, MO
06.2017 - Current

*Answer multiple phone lines and schedule patient appointments

*Verify insurance benefits and collect patient portion

*Send treatment plans to insurance for pre-determination of benefits.

*Track and call on outstanding pre-determinations and claims.

*Call patients and go over pre-determinations, answer any questions, schedule appointment and collect money due.

*Send statements and make collection calls.

*Check in and check out patients

*Run daily financial reports and close out end of day.

  • Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
  • Greeted visitors and patients to determine needs, check appointments and direct accordingly.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Dental Front Office Receptionist

Dr. David Orf
Wentzville, MO
02.2005 - 06.2013
  • Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
  • Greeted visitors and patients to determine needs, check appointments and direct accordingly.
  • Scheduled, rescheduled and cancelled appointments for dental patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Dental Assistant

Dr. Charles Grelle
Florissant, MO
02.1990 - 03.2001
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

Education

High School Diploma -

Mccluer High School
Florissant, MO
06.1989

Skills

  • Problem Solving
  • Administrative Tasks
  • Detail-Oriented
  • Data Entry Software
  • CPR Certified
  • Organization and Time Management
  • Time Management
  • Verbal and Written Communication
  • Appointment Scheduling
  • Customer Service
  • Maintaining Financial Records
  • HIPAA Compliance
  • Payment Scheduling and Collection

Timeline

Dental Front Office Receptionist

Northwest Oral Surgeons
06.2017 - Current

Dental Front Office Receptionist

Dr. David Orf
02.2005 - 06.2013

Dental Assistant

Dr. Charles Grelle
02.1990 - 03.2001

High School Diploma -

Mccluer High School
Laura Bryson