Laura Bullock

• Coordinated outreach efforts between veterans, Project PLASE, and community-based organizations, ensuring that veterans received comprehensive services and support
• Assessed and created personalized service plans for veterans to address needs, such as housing, health, and family support
• Delivered case management services using tools like the Self Sufficiency Matrix to assess client needs and measure progress
• Organized and facilitated workshops tailored to veterans' needs, fostering empowerment and self-sufficiency
• Partnered with local veterans' organizations, including SSVF, MCVET, and the VA Annex, to expand outreach and resources in Baltimore City and County

• Managed program staff and operations, ensuring timely completion of deliverables and compliance with agency standards
• Developed and presented reports on program outcomes and activities to both internal and external stakeholders
• Facilitated communication between multiple service providers, helping participants access necessary social and employment services

• Provided direct social work services to diverse patients, helping them access medical and social services
• Employed a strength-based, person-centered approach to engage patients and improve adherence to medical treatment and social service plans
• Worked closely with a multidisciplinary team to address patient needs and facilitate coordinated care

• Assisted individuals transitioning from residential rehabilitation to permanent supportive housing (PSH), ensuring they received necessary support services
• Collaborated with local behavioral health authorities and property owners to identify housing options and facilitate smooth transitions
• Conducted housing quality assessments to ensure properties met HUD standards

• Provided intensive case management services for individuals and families experiencing homelessness, utilizing the Housing First model
• Coordinated housing placements, facilitated lease-ups, and advocated on behalf of families with property owners and service providers
• Developed resources, delivered training, and provided technical assistance to providers in the Permanent Supportive Housing program
• Conducted audits and evaluations to ensure compliance with program standards and best practice

• Provided comprehensive care coordination services to members enrolled in the Health Services for Children with Special Needs (HSCSN) health plan.

• Routinely communicated with members to assess their needs; developed, monitored, and evaluated treatment plan progress; and assisted with coordinating care and referring to appropriate services for members who had moderate to complex medical and psychosocial needs.

• Created partnerships with community health and social services partners and health care providers facilitating care management meetings to ensure that the most complex situations were coordinated across partner organizations while the aggregate needs of the residents were supported through evidence-based practices. Helped residents address needs, achieve their self-identified goals, and support their ability to safely age in place.