Laura Robinson
Sherman,TX
Summary
Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering excellent customer service skills. Working both independently and as collaborative member of team to improve processes and meet organizational goals.
Overview
8
8
years of professional experience
2015
2015
years of post-secondary education
Work History
Correctional Officer
LaSalle Corrections
Bonham, Texas
12.2023 - 08.2025
- Monitored inmate behavior to maintain safety and security within the facility.
- Conducted regular inspections of cells and common areas to ensure compliance.
- Managed inmate movement during recreation and visitation times effectively.
- Documented daily activities, incidents, and observations in detailed reports.
- Collaborated with team members to enforce rules and regulations consistently.
- Trained new officers on facility procedures and emergency response protocols.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Monitored video surveillance systems to observe prisoner activity.
Childcare Teacher
Footsteps and Fingerprints
Bonham, TX
06.2023 - 12.2023
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Assessed student progress and provided feedback on educational development.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Implemented curriculum to enhance classes with learning-focused activities.
Childcare Teacher
Sunshine Center for children
Pottsboro, Texas
08.2021 - 06.2023
- Planned and implemented engaging lesson plans for diverse age groups.
- Supervised children during activities, ensuring a safe and supportive environment.
- Communicated regularly with parents about children's progress and daily activities.
- Developed lesson plans based on the needs of each student while adhering to state curriculum standards.
- Participated in parent-teacher conferences to discuss individual student progress.
- Supervised outdoor activities such as sports, playground games and field trips.
- Communicated with parents regarding their child's progress throughout the school year.
- Adapted teaching methods according to individual student learning styles.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Guided children in developing essential life skills, such as independence and problem-solving.
- Adapted teaching methods to suit different learning abilities and styles within the classroom.
Restaurant Hostess
Choctaw Casino & Resort
Durant, Oklahoma
01.2018 - 09.2019
- Managed reservations and seating arrangements to optimize table turnover.
- Coordinated with servers and kitchen staff to ensure smooth service flow.
- Assisted in maintaining cleanliness and organization of the host area.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Balanced cash register at end of shift according to established procedures.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Accepted payments from guests for dine-in and take-out foods.
- Coordinated dining room staff workflow to foster prompt and courteous service.
Education
Durant High School
Durant, OklahomaSkills
- Inmate supervision
- Incident reporting
- Security protocols
- Conflict resolution
- Emergency response
- Effective communication
- Training and development
- Attention to detail
- Problem solving
- Firearms proficiency
- Self-defense techniques
- File and record maintenance
- Policy enforcement
- Microsoft Excel
- Collaboration skills
- Strong work ethic
- Profitability enhancement
- Analytical thinking
- Error identification
- Multi-line phone proficiency
- Advanced Excel spreadsheet functions
- Customer Service-oriented
- Excellent communication skills
- Information storage
- Child development
- Lesson planning
- Behavior management
- Parent communication
- Curriculum development
- Time management
- Reading skills
- Lesson plan development
- Meal preparation
- Customer service
- Team coordination
- Cash handling
- Adaptability to changes
- Monitoring performance
- Judgment and decision making
- Conflict de-escalation
Timeline
Correctional Officer
LaSalle Corrections
12.2023 - 08.2025
Childcare Teacher
Footsteps and Fingerprints
06.2023 - 12.2023
Childcare Teacher
Sunshine Center for children
08.2021 - 06.2023
Restaurant Hostess
Choctaw Casino & Resort
01.2018 - 09.2019
Durant High School