Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Butler

Batesville,AR

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team

Overview

9
9
years of professional experience
1
1
Certification

Work History

Billing Specialist

Dr. Patrick Hatfield
Batesville, AR
06.2018 - Current
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
  • Performed targeted collections on past due accounts aged over 30 days.
  • Worked with Office Manager and assisted Front office Clerk to properly apply customer remittances.

Front Desk Receptionist

Batesville Family Care Clinic
Batesville, AR
02.2014 - 06.2018
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Used internal software to process reservations, check-ins and check-outs.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Prepared weekly employee work schedules for team members.

Education

Associate Of Applied Arts - General Studies

University of Arkansas Community College-Batesville
Batesville, AR
05.2009

Skills

  • Medical Coding
  • Accounts Receivable Expertise
  • Invoice Documentation Management
  • Medical Billing and Collections
  • Claim Processing

Timeline

Billing Specialist

Dr. Patrick Hatfield
06.2018 - Current

Front Desk Receptionist

Batesville Family Care Clinic
02.2014 - 06.2018

Associate Of Applied Arts - General Studies

University of Arkansas Community College-Batesville

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Laura Butler