Laura Carcamo Aguilera
Cutler Bay,FL
Summary
Compassionate Student Nurse with hands-on experience in providing patient care, maintaining medical records and implementing nursing care plans. Possess strong clinical skills in managing a variety of healthcare conditions. Known for demonstrating empathy and compassion while adhering to best nursing practices. Made significant contributions to improving patient satisfaction by delivering outstanding patient education and follow-up care. Excel in communication, teamwork, and empathy, ensuring top-notch care delivery. Currently completing nursing studies and ready to expand practical knowledge.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Nurse
Miami Dade College/Mt Sinai Medical Center
Miami Beach, FL
04.2022 - Current
- Assisted in administering medications and treatments to patients.
- Educated patients on health promotion activities such as nutrition and exercise.
- Developed individualized nursing plans based on assessment findings for assigned patients.
- Observed changes in patient conditions and reported them to supervising nurse or physician.
- Provided emotional support to family members of ill patients.
- Provided patient care under the supervision of a Registered Nurse.
- Maintained accurate documentation of patient information, including vitals, assessments, and lab results.
- Maintained confidentiality of patient records according to HIPAA guidelines.
- Demonstrated knowledge of pharmacology principles when preparing medications for administration.
- Interacted with patients in a professional manner while providing compassionate care.
- Collaborated with physicians, nurses, and other healthcare professionals to provide quality patient care.
- Assessed patient needs using appropriate tools and techniques.
- Performed physical exams and collected vital signs for assigned patients.
- Documented information about patient care, vitals and condition markers in computer system.
- Operated under direction of licensed nursing professionals and pursued opportunities to learn new skills.
- Maintained safe and comfortable environment for each patient.
- Supported personal hygiene needs of patients and monitored fluid input and output for permanent records.
- Investigated diagnoses to learn more about mechanism, action, peak and onset of each.
- Observed quality and comfort services delivered by nursing staff and expanded patient care abilities.
- Cared directly for patients by assisting with daily living activities and mobility needs.
- Completed clinical work in different units to achieve degree standards and build nursing knowledge.
- Delivered culturally sensitive care to unit patients for optimal outcomes.
- Read and understood patient assignment list and reviewed charts to check for special conditions.
- Monitored vital signs and reported abnormalities to the supervising nurse.
- Collected specimens for laboratory testing, including blood, urine, and sputum.
- Participated in patient discharge planning and education to ensure continuity of care.
- Clinical Skills: Medication Administration, PO, IM, SUBCU, IV insertions, NG tube insertion, Wound Care, Urinary Catheter Insertion (both male and female), Feeding newborns, changing diapers.
- Clinical Rotations up to date, Fundamentals of Nursing, Medical Surgical I, Psychiatric Nursing, Obstetrical Nursing, Pediatric Nursing.
Bilingual Customer Service Representative
Crediterium
Miami, FL
05.2022 - 07.2024
- Informed customers about promotional offers or discounts that may be available based on their purchase history.
- Provided feedback to management regarding potential areas of improvement within the department or organization as a whole.
- Utilized multiple computer systems to access customer accounts, process payments, update account status.
- Resolved customer complaints in a professional manner while adhering to corporate policies and procedures.
- Maintained an up-to-date knowledge of company's products and services to ensure accuracy when responding to customer inquiries.
- Provided translation assistance for customers with limited English proficiency.
- Resolved customer complaints and issues promptly and professionally.
- Offered suggestions for alternative solutions if initial attempts failed.
- Responded to customer inquiries in both English and Spanish languages, providing accurate information about products and services.
- Monitored incoming emails from customers seeking support or advice.
- Took ownership of each call by listening attentively to understand individual needs.
- Maintained a friendly yet professional demeanor during all interactions with customers.
Airport Ramp Agent
Swissport USA
Miami, FL
11.2021 - 05.2022
- Coordinated between ground personnel and crew members during ramp operations.
- Followed strict security protocols while handling hazardous materials.
- Assisted passengers with their luggage at check-in counters and gates.
- Loaded and unloaded baggage and cargo onto aircrafts in accordance with safety regulations.
- Collaborated with supervisors and other staff members in order to complete tasks efficiently.
- Provided assistance to disabled passengers when boarding and exiting the plane.
- Ensured that all passengers' luggage was properly weighed, labeled, and loaded onto appropriate flights.
- Performed pre-flight inspections on the aircraft to ensure it was safe for operation.
- Participated in team meetings to discuss performance, safety, and operational improvements.
Education
Associate of Science - Nursing
Miami Dade College
Miami, FL12-2024
Skills
- Care plan implementation
- Mobility Assistance
- Patient Care
- Lab testing protocols
- Emotional Support
- Team Collaboration
- Infection Control
- Taking and Recording Vital Signs
- Patient support
- Vital sign assessment
- Wound Care
- Catheter monitoring
- Activities of Daily Living ADLs
- Punctual and Reliable
- Health Promotion
- Spanish Fluency
Certification
- CPR/BLS
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Bilingual Customer Service Representative
Crediterium
05.2022 - 07.2024
Student Nurse
Miami Dade College/Mt Sinai Medical Center
04.2022 - Current
Airport Ramp Agent
Swissport USA
11.2021 - 05.2022
Associate of Science - Nursing
Miami Dade College
- CPR/BLS
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