Laura Carrete
Boise,ID
Summary
Self-starter, professional, hardworking individual. Excellent communication and time management skills needed to fulfill complex administrative tasks. Experience working in a fast paced environment. Handles tasks with accuracy and efficiency. Will represent establishment with friendly, enthusiastic and professional demeanor at all times. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Disability Claims Adjudicator
Idaho Department of Labor
07.2023 - Current
- Reviews initial and reconsideration claims and applications as well as Continuing Disability Review Reports for both adults and children and determines what medical/vocational/educational information is needed.
- Requests information from applicant by telephone or U.S. Mail as necessary to meet disability program requirements.
- Contacts doctors, psychologists, other health care professionals and educational institutions to obtain information regarding claimants physical and mental conditions.
- Analyzes data including diagnostic and assessment tests for program requirements.
- Orders medical and psychological examinations and tests to help determine severity of applicants' physical or mental impairments.
- Evaluates previous vocational history to evaluate ability to perform past work or if claimant has transferrable skills to other work activity.
- Uses Social Security evaluation forms and considers all medical, psychological, vocational and/or educational records to establish program eligibility, in consultation with DDS Medical and Psychological Consultants, Disability Program Specialists (quality assurance) and Disability Program Managers.
- Explains program eligibility and interprets medical and vocational information for claimants, their legal representatives, Social Security Administration officials and other interested parties.
- Composes technical explanations of decisions and personalized notification of applicants of program eligibility.
- Keeps current on changes in federal rules and regulations.
Claims Specialist
Idaho Department of Labor
07.2020 - 07.2023
- Review pending applications to determine Unemployment Insurance eligibility for benefits.
- Record personal and eligibility information.
- Analyze documents, evidence and statements provided by interested parties.
- Determine eligibility for programs, services or benefits by applying laws, regulations, policies and precedents.
- Issue written eligibility determinations.
- Explain benefit payment options and anticipate and provide detailed and clear instructions regarding unemployment insurance processes and the claimant's rights and responsibilities.
- Process UI email, enter weekly continued claims report, upload claims and answer UI calls, process and attach incoming faxes to tasks, verify employer addresses, send notice of claim status letters to employers on claims that do not certify.
- Attend appeals hearings as an observer.
CSR
Washington Federal Bank
06.2012 - 07.2020
- Assist customers with banking needs such as deposits, withdrawals, loan payments, cashing checks, opening and closing accounts
- Communicate clearly with staff and clients verbally, over the phone
- Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators or adding machines
- Disburse funds from cash accounts to pay bills or invoices and ensure accounts are balanced
- Identify transaction mistakes when debits and credits do not balance
- Carry out special services for customers, such as ordering bank cards and checks.
Education
High School Diploma -
Wood River High School
Hailey, ID05.2007
Skills
- Friendly demeanor
- Positive attitude
- Dependability
- Attention to detail
- Effective communication
- Quick learner
- Team collaboration
- Independent work
- Resourcefulness
- Proactivity
- Computer proficiency
- MS Office expertise
- Bilingual in Spanish and English
Timeline
Disability Claims Adjudicator
Idaho Department of Labor
07.2023 - Current
Claims Specialist
Idaho Department of Labor
07.2020 - 07.2023
CSR
Washington Federal Bank
06.2012 - 07.2020
High School Diploma -
Wood River High School