Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Laura Chartier

Iron Mountain,MI

Summary

Authorized to work in the US for any employer Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Emergency Medical Technician

INTEGRITY CARE EMS
Iron Mountain, MI
06.2022 - Current
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care
  • Communicated with lucid patients to gather incident and medical history information
  • Conducted equipment and vehicle checks to maintain continuous and safe operation
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory

Security Guard

PROJECT SERVICE INC
Iron Mountain, MI
03.2022 - Current
  • Assist with medical, fire, or hazmat issues as needed
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Weekly and monthly inspections of fire extinguishers, hose stations, and SCBAs
  • Greet truck drivers, check them in and ensure they are getting the right paperwork when they are leaving
  • Checking in chemical trucks
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.

CNA - Certified Nursing Assistant

Oscar G. Johnson VA Medical Center
Iron Mountain, MI
03.2021 - 03.2022
  • Greet Veterans and do COVID screening before allowing entrance into hospital
  • Assist patients to appointments as needed
  • Help in urgent care with patients that need 1:1, as well as bringing patients to imaging for them as needed
  • Help in lab by drawing blood of patients and sending it to lab
  • Administer pre-procedure COVID tests

Certified Nursing Assistant

MANOR CARE HEALTH SERVICES
Kingsford, MI
07.2019 - 03.2021
  • Supported ambulation and physical therapy needs by conducting planned exercise routines
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels
  • Preformed post Mortem Care

Bus Driver

Choice Transportation
Kingsford, MI
09.2018 - 10.2019
  • Drive AM and PM school bus route along with 5 Vocational Education routes throughout day
  • Extra curricular runs when needed
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Conducted pre-trip inspections of bus for safe operation.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Maintained Michigan driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Limousine runs
  • Office work in QuickBooks
  • Payroll
  • Reconciling accounts
  • Filing
  • Scheduling

Switchboard Operator

Dickinson County Healthcare System
Iron Mountain, MI
04.2018 - 06.2018
  • Answering phones
  • Scanning documents
  • Helping billing department with tasks such as running credit cards and pulling credits for patient accounts
  • Directing visitors and patients
  • Connected callers with appropriate professional, department or business.

Assistant Manager

Taco John's
Watford City, ND
07.2014 - 04.2015
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.

Office Manager

Wendy Lake Accounting and Taxes
Niagara, WI
01.2004 - 04.2013
  • Cleaning
  • Answering phones
  • Scheduling
  • Prepare payroll
  • Correspondence with clients and staff
  • Ensuring supplies were on hand
  • Invoices
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Cashier

Murphy USA
Iron Mountain, MI
08.2010 - 08.2011
  • Cleaning
  • Stocking
  • Cashier
  • Customer service
  • Deposits
  • Rural Route Independent Carrier
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Rural Mail Carrier Associate

US Postal Service
Florence, WI
01.2008 - 06.2011
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
  • Sorted mail according to order of address appearance for easy access in field.
  • Maintained records on customers with mail forwarding and change of address requests.

Certified Nursing Assistant

Hyland Nursing Home
Iron Mountain, MI
10.2005 - 11.2007
  • Caring for residents which includes
  • Dressing
  • Feeding
  • Ambulating
  • Bathing
  • Oral care
  • Visiting with residents when needed someone to talk to
  • Making sure residents are comfortable
  • Post mortem care
  • Charting
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Job Coach/Housekeeper

Houskeeper, Trico
, MI
06.2005 - 10.2005
  • Aiding mentally disabled in learning to do specific tasks
  • Cleaning guest rooms at hotel
  • Transportation of coworkers
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history

Certified Nursing Assistant

Manor Care
Kingsford, MI
03.2004 - 05.2005
  • Caring for residents which includes
  • Dressing
  • Feeding
  • Ambulating
  • Bathing
  • Oral care
  • Visiting with residents when needing someone to talk to
  • Making sure residents are comfortable
  • Post mortem care
  • Charting
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Education

High School Diploma - general

Niagara Public School
Niagara, Wisconsin
05.2004

Skills

  • Organizational Skills
  • Communications
  • Administrative Experience
  • School bus driving
  • Phlebotomy (2 years)
  • EMT experience (Less than 1 year)
  • Patient Care
  • Laboratory Experience

Accomplishments

  • August 2018 to Present
  • Class B CDL with passenger and school bus endorsements
  • Do not have the air brake endorsement
  • CNA
  • October 2019 to Present
  • CPR Certification
  • Phlebotomist
  • August 2021 to Present
  • Driver's License
  • State Tested Nursing Assistant
  • EMT-B
  • May 2022 to Present
  • BLS Certification

Certification

December 2021 State: MI Endorsements: S (School bus)) - P (Passenger vehicles) Skills Multiline Hospital CDL-B CNA Certified Nursing Assistant Cna Certified Microsoft Office

Timeline

Emergency Medical Technician

INTEGRITY CARE EMS
06.2022 - Current

Security Guard

PROJECT SERVICE INC
03.2022 - Current

CNA - Certified Nursing Assistant

Oscar G. Johnson VA Medical Center
03.2021 - 03.2022

Certified Nursing Assistant

MANOR CARE HEALTH SERVICES
07.2019 - 03.2021

Bus Driver

Choice Transportation
09.2018 - 10.2019

Switchboard Operator

Dickinson County Healthcare System
04.2018 - 06.2018

Assistant Manager

Taco John's
07.2014 - 04.2015

Cashier

Murphy USA
08.2010 - 08.2011

Rural Mail Carrier Associate

US Postal Service
01.2008 - 06.2011

Certified Nursing Assistant

Hyland Nursing Home
10.2005 - 11.2007

Job Coach/Housekeeper

Houskeeper, Trico
06.2005 - 10.2005

Certified Nursing Assistant

Manor Care
03.2004 - 05.2005

Office Manager

Wendy Lake Accounting and Taxes
01.2004 - 04.2013

High School Diploma - general

Niagara Public School
Laura Chartier