Accomplished healthcare professional with a proven track record at Heritage Trails Nursing & Rehabilitation Center, enhancing patient care and streamlining admissions processes. Expert in medical admissions and client relations, demonstrated through successful accreditation contributions and significant reductions in hospital-acquired infections. Mentored aspiring nurses, fostering a culture of continuous improvement and excellence.
Overview
23
23
years of professional experience
Work History
Admissions Coordinator
Ridgeview Village
12.2023 - Current
Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
Confirmed all insurance benefits met standards of admissions as dictated by policy.
Assisted in patient admission process based on federal and state laws.
Collaborated with admissions team to develop and implement strategies to improve admissions process.
Compiled and analyzed data to track admissions trends and make recommendations for improvements.
Assistant Director of Nursing
Heritage Trails Nursing & Rehabilitation Center
05.2001 - 12.2023
Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
Collaborated with staff, management, and external groups to coordinate patient care.
Performed rounds to observe care and interview staff, residents, and families.
Managed nursing schedules and budgets, streamlining processes for cost savings while maintaining high-quality patient care.
Contributed to the accreditation process by maintaining compliance with state and federal regulations for nursing standards.
Mentored new nurses in clinical practice and procedures, fostering a supportive learning environment.
Assisted in developing policies and procedures for safe medication administration, minimizing errors within the department.
Enhanced staff performance through regular training sessions and professional development opportunities.
Coordinated with physicians on complex cases, ensuring seamless communication among healthcare professionals involved in patient care.
Optimized staffing levels to maintain an appropriate nurse-to-patient ratio, promoting quality of care without exceeding budget constraints.
Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
Implemented infection control measures, reducing hospital-acquired infections significantly over time.
Wound Care Nurse
Heritage Trails Nursing & Rehabilitation Center
05.2001 - 12.2023
Evaluated patients'' wounds and recommended appropriate treatments, expediting the healing process.
Treated and carefully tended to vascular and diabetic ulcers.
Collaborated with healthcare team to implement interventions for wound healing and skin breakdown prevention.
Collaborated with interdisciplinary teams for comprehensive treatment plans, resulting in improved patient outcomes.
Provided post-surgery treatment and care for patients with ostomies.
Instructed patients and caregivers on how to clean and dress wounds and how to prevent infections.
Assisted physicians in performing complex debridement procedures, ensuring optimal patient safety and comfort during the process.
Documented and examined patient recovery and reported progress to doctors for effective management.