Laura Costa
Marlborough,Massachusetts
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Swim Instructor
LifeTime
Burlington, MA
10.2023 - Current
- Provided swimming instruction to individuals and groups of all ages.
- Taught basic survival skills such as floating, treading water, emergency exits from the pool.
- Monitored activities in swimming areas to prevent accidents and provide assistance to swimmers.
Adult ESL Instructor
Framingham Public Schools
Framingham
10.2022 - Current
- Educated students in basics of English grammar and conversational speaking
- Developed and taught ESL curriculum to improve students' conversational abilities
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
Barista
Dunkin' Donuts
Marlborough, MA
07.2020 - 07.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
- Controlled line and crowd with quick, efficient service.
Education
Bachelor of Science - Nursing Science
UMass Lowell
Lowell, MA05-2026
High School Diploma -
Framingham High School
05.2022
Skills
- Educated students in basics of English grammar and conversational speaking
- Developed and taught ESL curriculum to improve students' conversational abilities
- Gave one-on-one attention to each student while maintaining overall focus on entire group
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Relationship Building
- Controlled line and crowd with quick, efficient service
- Group and Individual Instruction
- Educational Settings
- Portuguese Language Fluency
- English Language Fluency
- Spanish Language Fluency
- Customer Service and Rapport
- Leadership
Languages
Spanish
Full Professional
Portuguese
Native/ Bilingual
References
References available upon request.
Timeline
Swim Instructor
LifeTime
10.2023 - Current
Adult ESL Instructor
Framingham Public Schools
10.2022 - Current
Barista
Dunkin' Donuts
07.2020 - 07.2022
Bachelor of Science - Nursing Science
UMass Lowell
High School Diploma -
Framingham High School