Destini Peña
Boston,MA
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Goldfish Swim School. Bilingual in English and conversational Spanish, I excel in building rapport and fostering positive environments. Known for my strong organizational abilities and problem-solving skills, I am passionate about serving the community with empathy and enthusiasm.
Overview
3
3
years of professional experience
Work History
Swim Instructor
Goldfish Swim School
02.2025 - 04.2025
- Taught daily swim instruction to students varying in ages and skill levels in a safe supportive environment.
- Built trust and rapport with students and parents through clear communication and encouragement.
- Ensured safety and attentiveness at all times while fostering a positive, fun atmosphere.
Volunteer
Rosie's Place
09.2023 - 11.2024
- Assisted kitchen staff with meal preparation for faster and more efficient service.
- Served meals to guests with professionalism, ensuring an enjoyable dining experience.
- Greeted customers and answered inquiries regarding menu items and specials.
Administrative Assistant
Mark Collins
05.2022 - 08.2023
- Supported daily administrative and personal tasks to ensure smooth operations.
- Communicated effectively with clients and vendors, providing timely responses and solutions.
- Managed scheduling, errands, and organizational tasks with attention to detail.
Education
Arlington High School
Arlington06-2025
Skills
- Exceptional customer service and communication
- Bilingual: English & conversational Spanish
- Quick learner
- Adaptability and dependability
- Patience and empathy
- Scheduling and coordination
- Discretion and confidentiality
- Problem-solving under pressure
- Ability to multitask and prioritize requests
- Passionate about serving the community in a positive and friendly manner
- Strong organizational skills
Positive and approachable demeanor
Timeline
Swim Instructor
Goldfish Swim School
02.2025 - 04.2025
Volunteer
Rosie's Place
09.2023 - 11.2024
Administrative Assistant
Mark Collins
05.2022 - 08.2023
Arlington High School
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