Summary
Work History
Education
Skills
References
Timeline
Generic

Laura Cristelli

Elma,WA

Summary

Experienced Office Manager and administration professional with 12 years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Work History

Senior Office Manager

Sound Vocational Services, Inc
Tacoma, WA
6/6/11 - 11/27/23
  • Created and maintained a pleasant work environment, ensuring high levels of organizational effectiveness and communication.
  • Sent daily progress report emails.
  • Processed closing reports and voc links.
  • Completed daily to do list for 30 + vocational consultants.
  • Added, closed and assigned cases.
  • Facilitated Labor & Industries conference sign ups.
  • Assisted Vocational Consultants with meeting room reservations.
  • Processed claim adjustments.
  • Updated rate schedule changes.
  • Updated and added activities, rate schedules and services.
  • Sent case note reminders for invoicing.
  • Ran and submitted company invoicing.
  • Conducted voc link sweeps.
  • Facilitated 2 factor authenticator.
  • Maintained and updated employee home address on worksheet in Management Forum.
  • Maintained and updated employee delivery addresses in Office Depot account.
  • Created case tags.
  • Sent digital data clean up reminders.
  • Support company moral by sending daily inspirational quotes and flower orders.
  • Sent company birthday and anniversary monthly emails.
  • Placed office supply orders.
  • Provided support to Admin team when other members were out of the office including Self Insured administration.
  • Background Checks
  • Electronic correspondence
  • Coordinated summer and winter company events.
  • Training of new admin hires.

Education

High School Diploma -

Elma High School
Elma, WA
06.2000

Some College (No Degree) -

South Puget Sound Community College
Olympia, WA

Skills

  • Proven experience as an office manager
  • Variety of office software and able to accurately handle administrative duties Hands on experience with office machines
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and problem solving skills
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills in a fast paced environment
  • Strong team player, self starter, flexible and able to work well with a variety of personalities with minimal instruction

References

References available upon request.

Timeline

Senior Office Manager

Sound Vocational Services, Inc
6/6/11 - 11/27/23

High School Diploma -

Elma High School

Some College (No Degree) -

South Puget Sound Community College
Laura Cristelli