LAURA C. STOVALL
Casper,WY
Summary
Retired from a successful career in medical billing and coding, eager to transition into a customer service role for a second career. Strong background in healthcare administration and passion for providing exceptional service to clients. Excited to bring skills and experience to a new industry. Attention to detail, problem-solving abilities, and strong communication skills make me a valuable asset in any customer service position. Goal is to leverage past experiences and knowledge to excel in this new chapter of professional journey.
Overview
35
35
years of professional experience
Work History
Medical Coding and Billing Specialist
Central Ohio Urology Group
01.2013 - Current
- Coding inpatient/outpatient and ambulatory surgeries, sending claim forms, correcting claim edits, correcting all coding edits, accounts receivable for medical mutual payment posting and claim denials, sending patient statements, and billing calls.
Physician Practice Specialist
Greenville Hospital System, PIH/UHG Geriatrics
01.2012 - 01.2013
- All charge entry and coding, for office charges and nursing home visits, for a practice of 11 physicians and nurse practitioners. Answer phones, schedule appointments, check patients out, collect copays and balances. Monitor accounts receivable and unbilled encounters.
Coding Specialist
Greenville Hospital System, PIH/UHG OB/GYN
01.2011 - 01.2012
- All charge entry and correct coding for the OB/GYN department (department included three separate locations: obstetrics, urogynecology, gynecology, and reproductive services).
Account Specialist
Greenville Hospital System, PIH/UMB PBO
01.2010 - 01.2011
- Medicaid - Accounts receivable for the Department of OB/GYN.
Account Specialist
Greenville Hospital System, PIH/UHG OB/GYN
01.2008 - 01.2010
- Medicaid - Accounts Receivable - accounts 30 days and older. (Position was eliminated due to cost cuts.)
Medical Billing Specialist
Central Ohio Urology Group, Ohio Urology
01.2001 - 01.2008
- Company Overview: (Ohio Urology merged with Central Ohio Urology Group)
- Medical billing for a five physician urology practice. Surgery coding, charge entry, payment posting, HCFA and electronic billing, daily bank deposits, claims follow up and appeals. Pre-collections and submitting accounts to collection agency. Extensive focus on Medicare, Medicaid, and private insurance company billing procedures. Other duties included system account balancing: daily, month-end, and year-end.
Assistant Facility Manager
Ohio State University Sports Medicine
01.1991 - 01.2001
- Demographic data entry, payment entry, coding, charge entry, closing of daily charges and payments, daily deposits, scheduling test and doing pre-certification, accounts receivable follow up and research, and electronic billing. Supervision of front desk staff, compilation of month-end and year-end statistics — including procedures for Ohio State University's accounting department. Staff training on office software.
Patient Services Coordinator
Ohio State University Med-Ohio
01.1990 - 01.1991
- Greet and register patients. Prepare charts for doctors and physical therapy. Demographic, insurance, and charge/payment entry, as well as, daily balancing of charges and payments.
Education
C.P.C. - Certified Professional Coder
C.U.C. - Certified Urology Coder
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Greenville Technical College
Greenville, South Carolinaundefined
Texas State University
San Marcos, Texasundefined
Del Mar College
Corpus Christi, TexasPursuing B.S. - Psychology
Skills
- ICD-10 proficiency
- Medical record review
- Medical terminology expertise
- HIPAA compliance
- Procedural coding
- Medical coding ethics
Affiliations
Member American Academy of Professional Coders (A.A.P.C.), Member Number: xxxxxxx.
Timeline
Medical Coding and Billing Specialist
Central Ohio Urology Group
01.2013 - Current
Physician Practice Specialist
Greenville Hospital System, PIH/UHG Geriatrics
01.2012 - 01.2013
Coding Specialist
Greenville Hospital System, PIH/UHG OB/GYN
01.2011 - 01.2012
Account Specialist
Greenville Hospital System, PIH/UMB PBO
01.2010 - 01.2011
Account Specialist
Greenville Hospital System, PIH/UHG OB/GYN
01.2008 - 01.2010
Medical Billing Specialist
Central Ohio Urology Group, Ohio Urology
01.2001 - 01.2008
Assistant Facility Manager
Ohio State University Sports Medicine
01.1991 - 01.2001
Patient Services Coordinator
Ohio State University Med-Ohio
01.1990 - 01.1991
C.P.C. - Certified Professional Coder
C.U.C. - Certified Urology Coder
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Greenville Technical College
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Texas State University
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Del Mar College
Pursuing B.S. - Psychology
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