Laura Delaney
Crown Point,IN
Summary
As a Shift Leader at Long John Silver's, I excelled in fostering team unity and boosting morale, leading to a noticeable decrease in staff turnover. My adeptness in cash handling and operational efficiency, coupled with a knack for problem-solving and staff development, significantly enhanced workplace productivity and service standards. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Shift Leader
Long John Silver's
11.2020 - 09.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Facilitated team building activities, strengthening cohesion and productivity of team.
- Fostered positive work environment, leading to higher employee morale and reduced turnover.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Managed inventory levels to prevent stock shortages, conducting regular audits.
Education
GED -
Fairview High School
Fairview, TNSkills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Multitasking Abilities
- Reliability
- Operational Efficiency
- Professional Appearance
- Inventory Counts
- Staff Training and Development
Timeline
Shift Leader
Long John Silver's
11.2020 - 09.2024
GED -
Fairview High School
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