Summary
Overview
Work History
Education
Skills
Languages
Timeline
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LAURA DE LOS SANTOS

Eagle Pass,TX

Summary

A seasoned Food Service Manager with a track record of elevating customer service and compliance with food safety at Eagle Pass Independent School District. Expert in staff leadership and inventory management, significantly enhancing operational efficiency. Skilled in nutrition knowledge and food presentation, adept at fostering a culture of excellence and safety in food service environments.

Overview

16
16
years of professional experience

Work History

Asset Protection Associate

Academy Sports Outdoors
08.2014 - Current
  • Patrolled store departments to check for suspicious activities.
  • Controlled reduction of loss inventory by protecting company assets.
  • Door Greeter

Food Service Manager

Eagle Pass Independent School District
08.2008 - Current
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.


Residential Specialist

The Wood Group
05.2015 - 11.2022
  • Promoted resident well-being by conducting wellness checks, identifying potential issues early on for proper intervention.
  • Ensured safety and security within the residential facility with consistent monitoring and strict adherence to policies.
  • Maintained accurate records of all resident interactions and progress updates, ensuring continuity of care across shifts and team members.
  • Observed strict regulations and procedures to keep group home safe and secure for both residents and staff members.
  • Positively interacted with residents, which helped to demonstrate proper behavior and communication.
  • Managed crisis situations effectively with swift response times, minimizing risk factors for both individuals involved as well as other community members present at the time of the event.
  • Provided essential daily living assistance, enabling residents to maintain independence and a high quality of life.

Education

GED -

Eagle Pass High School
06-1984

Skills

  • Customer Service
  • Food Storage
  • Staff Leadership
  • Staff Supervision
  • Portion Control
  • Food presentation
  • Nutrition knowledge
  • Menu development
  • Food Preparation
  • Allergy awareness
  • Ordering Supplies
  • Production records
  • Sanitation Standards
  • Food safety management
  • Inventory Management
  • Safe Food Handling
  • Critical Thinking
  • Scheduling Staff
  • Kitchen equipment operation and maintenance

Languages

Spanish
Professional Working

Timeline

Residential Specialist

The Wood Group
05.2015 - 11.2022

Asset Protection Associate

Academy Sports Outdoors
08.2014 - Current

Food Service Manager

Eagle Pass Independent School District
08.2008 - Current

GED -

Eagle Pass High School

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LAURA DE LOS SANTOS