Summary
Overview
Work History
Education
Skills
Accomplishments
Referral
Education and Training
Timeline
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Laura De Los Santos

Bronx,NY

Summary

Personable Medical Assistant bringing 5 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Overview

2026
2026
years of professional experience

Work History

Cardiologist, Primary doctor, Gynecologist, Vascular, Orthopedic, PMR, Allergist, Ophthalmologist Medical Assistant

Broadway family medical & Dental center
  • Prepared up to 30 patients a day
  • Translated for Doctor
  • Followed HIPA protocols
  • Clean and sterilized instruments
  • Prepared rooms for procedures
  • Assisted Physicians for procedures when needed
  • Recorded vital signs
  • Assist with the administration of medication
  • Draw blood
  • Created lab requisitions.

Nurse assistant

Medical Assistant

Saint Joseph Medical Center
07.2024 - Current
  • Provide clinical and administrative support in a fast-paced, multi-specialty setting, including General Family Medicine, Cardiology, Podiatry, and Gastroenterology
  • Perform phlebotomy, collect and label specimens accurately, and ensure timely lab processing following safety protocols
  • Conduct EKGs and cardiac stress tests, prepare patients, and assist physicians during procedures
  • Perform point-of-care testing such as glucose monitoring, urinalysis, and flu/COVID swabs
  • Obtain vital signs, update patient histories, and document accurately in the EMR system
  • Process referrals to specialists and complete prior authorizations for medications, imaging, and procedures, ensuring timely approval and insurance compliance
  • Schedule patient appointments, follow-ups, and manage provider calendars efficiently
  • Triage patient phone calls, coordinate prescription refills, and relay provider instructions
  • Maintain clean, fully stocked exam rooms, and assist in minor in-office procedures
  • Collaborate closely with providers, nurses, and administrative staff to deliver high-quality patient care and maintain smooth clinic operations

Medical Assistant

Mobile vascular physician
09.2021 - Current
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Collected samples from patients for laboratory testing purposes.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted doctors during exams, diagnostic tests, and other medical procedures.
  • Prepared surgical rooms with appropriate instruments based on procedure type.
  • Observed patients' responses to treatments while monitoring vitals continuously.

Education

Bachelor of Science - Nursing

Mount Saint Vincent
New York, NY

Skills

  • Bilingual- Fluent in Spanish and English
  • Proper Knowledge of Office Packages (Microsoft Word, Excel, Power Point)
  • EKG Technician
  • Emr Software
  • Phlebotomy
  • Exceptional Clinical Knowledge
  • CPR
  • Injection administration
  • Vital signs
  • Able to learn quickly
  • Efficient at multitasking

Accomplishments

  • Medical Assistant Certification (AMCA Issue 04/2019)
  • Patient Care Assistant Certification (AMCA Issue 04/2019)
  • Patient Care Technician (AMCA Issue 04/2019)

Referral

  • Roseanna Grega 347-369-8444

Education and Training

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Timeline

Medical Assistant

Saint Joseph Medical Center
07.2024 - Current

Medical Assistant

Mobile vascular physician
09.2021 - Current

Cardiologist, Primary doctor, Gynecologist, Vascular, Orthopedic, PMR, Allergist, Ophthalmologist Medical Assistant

Broadway family medical & Dental center

Nurse assistant

Bachelor of Science - Nursing

Mount Saint Vincent

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