Michelle Ramos

• Prepared thoroughly for appointments, enhancing documentation accuracy and optimizing patient flow.
• Collaborated with team members to streamline clinic workflows, improving overall efficiency.
• Prepared examination rooms for patient visits, including stocking supplies and ensuring equipment is functioning properly.
• Greeted patients, recorded vital signs, and collected medical histories prior to patient examinations.
• Managed high patient volume in fast-paced pediatric orthopedic clinic while ensuring quality care.
• Processed x-ray orders efficiently per provider instructions and coordinated imaging workflows to minimize delays.
• Educated patients and families regarding follow-up instructions in a clear manner.
• Documented patient encounters accurately and promptly in electronic medical records.
• Maintained organized examination areas to facilitate smooth clinic operations.

• Performed EKGs, audiometer testing, pulmonary function testing, phlebotomy, Titmus eye exams, and injecting medications
• Directed patients to exam rooms, fielded questions for physician examinations
• Prepared patients for X-rays, suture removal, and dressing changes for wound care
• Knowledge in performing vital signs such as weight measurement, blood pressure, temperature, and vision exam
• Certified in on-site drug screening and breath and alcohol testing to support patient safety and compliance
• Sanitized, restocked, and organized exam rooms and medical equipment
• Cross-trained for both back and front office duties
• Managed high patient volumes in fast-paced environment, maintaining quality care and service delivery
• Managed occupational health services, promoting employee wellness and ensuring regulatory compliance

Managed patients' mychart messages, tasks, and documentation to enhance communication and care

• Build a personal connection with new and recurrent patients
• Cleaned and sterilized instruments to ensure compliance with health and safety standards
• Worked with staff in a high-paced environment
• Organized and maintained exam rooms to support efficient patient flow and care
  
• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.

• Fulfilled 160-hour externship in clinical setting, gaining hands-on experience in patient care
• Provided one-on-one patient care interviewing and recording patient medical histories and vital statistics
• Administered injections and collected specimens to support patient care
• Administered diagnostic tests such as EKG, Ear lavage, Audio test, ect.
• Supported physicians during examinations and treatments by providing necessary instruments and materials
• Disposed of contaminated supplies according to regulations