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Dedicated Member Advisor with strong customer service and financial acumen. Proven ability to resolve member issues effectively and educate clients on financial products. Results-driven professional with experience in banking and member services. Skilled in effective communication and problem-solving, contributing to enhanced member satisfaction and operational efficiency.

Seasoned professional with strong leadership and interpersonal skills, who adds energy and value to an organization's quest for excellence. With a Business Administration Finance diploma coupled with my life and work experience I would be an asset to any team. Meeting sales and compliance objectives and working as part of a team to ensure we exceed targets. Having a strong digital mindset to enhance opportunities and identify areas of improvement is an area that I am becoming adept at. I enjoy collaborating with team members and management to devise more efficient work processes and adapt to a changing environment. Having the emotional intelligence to pivot is critical in today's workplace.

Multilingual global commercial and GTM leader with over a decade of success driving digital transformation and complex cloud/SaaS strategies for Tier-1 telcos and financial institutions. Proven P&L Executive, having led a US$100M+ global business at Cisco, and currently spearheading Salesforce’s Heroku portfolio across JAPAC. Combines enterprise sales precision with strategic board advisory experience, guiding high-growth deep-tech and fintech ventures on commercial scalability across the GCC and Europe. Recognised industry thought leader and keynote speaker, bridging the gap between corporate execution and disruptive innovation.

Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Laura Duharte

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Member Advisor I

Server

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Associate of Arts - Economics

High School Diploma -

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Member Advisor I

Server

Associate of Arts - Economics

High School Diploma -

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