Laura Evans
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
30
30
years of professional experience
Work History
Deli Clerk
Jewel Foods
Barrington, IL
10.2023 - 10.2024
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Stocked shelves with fresh items daily.
Medical Assistant
Sonoran Medical Centers
Phoenix, AZ
05.2007 - 06.2022
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Incorporated outside records into charts and EHR.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Educated patients about medications, procedures and physician's instructions.
Medical Assistant
Dr Edward Shapiro
Phoenix, AZ
10.2001 - 05.2007
- All back office duties, medical assistant duties.
- Assisted daily in office procedures examples: toenail removals, BX, skin tag removals, pap smears.
- Collected specimens, filled out correct paperwork for labs, specium results.
Senior Bank Teller
First Interstate Bank
Phoenix, AZ
09.1994 - 06.1996
- Provided customer service to clients regarding their accounts and transactions.
- Issued checks and money orders as requested by customers.
- Balanced currency, coin and check transactions daily in compliance with established policies and procedures.
- Ensured adherence to Bank Secrecy Act regulations during all transactions.
- Handled large volumes of cash accurately while performing transaction verifications.
- Balanced bank's vault of daily cash for withdrawals and deposits.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
Education
Associate of Science - Medical Assisting
The Bryman School - Tempe
Tempe, AZ06-2001
Warehousing And Inventory Management
US Air Force
09-1983
General Studies
Oak Park And River Forest High School
Oak Park, IL06-1979
Skills
- Patient Scheduling
- HIPAA Compliance
- Medical Terminology
- Procedure Assistance
- Data Entry
- Patient-focused care
- Quick problem solver
- Reliable transportation
- EKG set up and monitoring
- Clinical Documentation
- Immunization Administration
- Compassionate
- Wound care specialist
- Respiratory equipment training
- Adaptable
- Customer Service
- Analytical decision-making skills
- Clinical applications
- Diagnostic Procedures
- Vital signs monitoring
- Pipetting
- Vital Sign Monitoring
- CPR
- Understands medical procedures
- Maintaining confidentiality
- Sterile technique
- Human anatomy and physiology
- Equipment Sterilization
- Pulmonary function tests (PFTs)
- Communicating with patient families
- Medical Records Management
- Respiratory equipment utilization
- OB/GYN procedures
- Needs assessments
- Preparing specimens and samples
- Specimens collection and processing
- Electrocardiography (EKG)
- Complex Problem-Solving
- Appointment Setting
- General housekeeping ability
- Understanding of medical laws
- Calm and level-headed under duress
- Electronic Medical Records
- Medical terminology knowledge
Timeline
Deli Clerk
Jewel Foods
10.2023 - 10.2024
Medical Assistant
Sonoran Medical Centers
05.2007 - 06.2022
Medical Assistant
Dr Edward Shapiro
10.2001 - 05.2007
Senior Bank Teller
First Interstate Bank
09.1994 - 06.1996
Associate of Science - Medical Assisting
The Bryman School - Tempe
Warehousing And Inventory Management
US Air Force
General Studies
Oak Park And River Forest High School
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