Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Ferguson

Business
Spring City,TN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Sandwich Artist

SUBWAY®Restaurants
Harriman, TN
07.2019 - 09.2020
  • Greeted guests, promoted specials, and took orders.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Kept workplace clean and organized in line with restaurant policies.
  • Prepared and presented food in compliance with health and safety guidelines.

Photo Lab Technician

Walmart
Clinton, TN
02.2013 - 08.2013
  • Operated photo department cash register to scan items and process checks and credit card transactions.
  • Assessed customer needs and examined order contents to identify processing requirements and timelines.
  • Maintained chemical levels and solution integrity for automatic processors and hand development systems.
  • Changed water and air filters on photo equipment to keep equipment in optimum condition.
  • Assisted with operation of photographic processing machines and equipment to produce images and prints.
  • Updated tags, displays and signage for special promotions.

Crew Member

McDonald's Restaurant
Kingston, TN
07.2011 - 06.2012
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Worked well with teammates and accepted coaching from management team.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Worked front counter, drive-thru and other areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

General Laborer

Mid South Carpenters Union
Oak Ridge, TN
06.2010 - 12.2010
  • Performed general housekeeping and cleaning tasks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Read work orders to determine work assignments and equipment and materials needed.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
  • Worked alongside staff to discuss and implement best practices and exceed team objectives.
  • Followed written instructions to construct various types of equipment.

Hostess

Shonneys
Oak Ridge, TN
01.2010 - 08.2010
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Used cash registers and credit card machines to cash out customers.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Answered customer questions about hours, seating, and menu information.
  • Accommodated special seating requests for guests to enhance satisfaction.

In Home Health Care Provider

Professional Care For The Elderly
Oak Ridge, TN
07.2007 - 08.2009
  • Administered medication as directed by physician.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Completed household management tasks for clients within private home settings.
  • Assisted disabled clients to support independence and well-being.

Education

GED - General Studies

Oliver Springs High School
Oliver Springs, TN

Skills

    Effective multi-tasking

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Timeline

Sandwich Artist

SUBWAY®Restaurants
07.2019 - 09.2020

Photo Lab Technician

Walmart
02.2013 - 08.2013

Crew Member

McDonald's Restaurant
07.2011 - 06.2012

General Laborer

Mid South Carpenters Union
06.2010 - 12.2010

Hostess

Shonneys
01.2010 - 08.2010

In Home Health Care Provider

Professional Care For The Elderly
07.2007 - 08.2009

GED - General Studies

Oliver Springs High School

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