Chhenghour Vieira
Swansea,MA
Summary
Results-driven leadership development professional with expertise in program management, community organizing, and behavior change practices. Proven track record of empowering individuals, teams, and communities to drive positive social impact.
Key Areas of Expertise:
- Leadership Development Program Management
- Community Organizing and Partnership Development
- Behavior Change Practices and Training
- Youth Empowerment and Education
- Community Engagement and Social Impact With a strong background in managing leadership development programs, consulting on community organizing initiatives, and practicing behavior change interventions, I excel at:
- Designing and delivering effective leadership development programs
- Building and sustaining strategic community partnerships
- Developing and implementing behavior change interventions
- Empowering youth and communities to drive positive social change.
As a seasoned professional with a passion for social impact, I am committed to leveraging my expertise to drive meaningful change and empower individuals, teams, and communities to reach their full potential.
Overview
15
15
years of professional experience
Work History
Sandwich Artist
Subway
05.2024 - Current
- Consistently delivered high-quality sandwiches, salads, and other menu items, exceeding customer expectations and contributing to positive store reviews.
- Demonstrated expertise in food preparation, presentation, and safety protocols, maintaining a clean and organized workspace.
- Provided exceptional customer service, handling transactions, responding to inquiries, and resolving issues in a friendly and professional manner.
- Collaborated effectively with colleagues to achieve sales goals, manage inventory, and maintain store efficiency.
- Participated in ongoing training and development programs to enhance knowledge of menu offerings, promotions, and company policies.
- Provided empathetic and attentive listening to customers, colleagues, and management, ensuring understanding and resolution of concerns.
Leadership Development Program Manager
Empowering Youth in Cambodia
07.2020 - 07.2023
- Created and delivered a comprehensive 3-level leadership development program, empowering youth aged 9-18 to grow into confident, self-aware, and emotionally intelligent leaders. This structured program has had a profound impact on the lives of participating youth, equipping them with essential life skills, leadership principles, and a strong foundation for future success.
- Trained and empowered 45 youths every year from 4 different slum areas to serve as leaders in their respective community centers, promoting positive change and community engagement.
- Conducted Performance Reviews for Youth Leaders.
- Evaluated the performance of 45 youth leaders, providing constructive feedback and guidance to enhance their leadership skills and program management capabilities.
- Assessed individual strengths, weaknesses, and areas for improvement.
- Provided personalized coaching and mentoring to address specific needs.
- Focused on developing essential leadership skills, such as: Program planning and management , Team building and collaboration, Communication and public speaking, Problem-solving and decision-making, Encouraged self-reflection, self-improvement, and continuous learning. These performance reviews played a crucial role in empowering the youth leaders to excel in their roles, effectively lead programs in 4 centers, and drive positive change within the Empowering Youth in Cambodia organization.
- Equipped young adults with facilitation skills and problem-solving strategies, enabling them to effectively work with participating youth and drive impactful community programs.
- Provided One-on-One Mental Support to Special Needs Youth.
- Offered personalized guidance and support to children and youth with special conditions, fostering emotional well-being and empowerment within their community.
- Provided Regular Progress Reports to Program Directors to ensure transparency and accountability by submitting timely and detailed reports on program progress, highlighting successes, challenges, and areas for improvement. These regular progress reports enabled program directors to make informed decisions, optimize program resources, and ultimately drive better outcomes for kids and youth participating in the Empowering Youth in Cambodia organization.
- Organized Staff Capacity Building and Retreats to enhance staff performance, communication, and relationships through strategic capacity building initiatives and retreats. These capacity building initiatives and retreats significantly enhanced staff engagement, productivity, and job satisfaction, ultimately contributing to the overall success of the Empowering Youth in Cambodia organization.
Community Organizer Consultant
Equitable Cambodia
12.2020 - 06.2023
- Community Mobilization and Empowerment: Collaborated with threatened communities, leaders, and organizers to cultivate meaningful partnerships and drive community-led action. Empowered urban poor community leaders and members through hands-on support, technical expertise, and capacity building.
- Strategic Planning and Community Organizing: Co-developed strategic action goals for community-led action and community organizing programs with EC stakeholders. Designed and implemented community organizing strategies, approaches, and alternative development plans.
- Technical Support and Capacity Building: Provided technical and professional expertise to support community-led actions and community organizing efforts. Facilitated community reflection sessions, conflict resolution, and partnership development.
- Monitoring, Reporting, and Documentation: Tracked and reported community-led actions, community organizing work, and COP documentation. Maintained accurate records, both physical and digital.
- Partnership Development and Collaboration: Fostered partnerships with EC team, partner organizations, local authorities, and NGOs. Participated in joint meetings to ensure effective collaboration and coordination.
- Leadership and Management: Played a significant role in leading, managing, and advising community-led development planning processes. Demonstrated expertise in community organizing, partnership development, and capacity building.
Community Outreach Manager
Empowering Youth in Cambodia
01.2017 - 12.2019
Coordinator (Volunteer)
Young Women Leadership Network (YWLN)
01.2017 - 12.2019
Community Organizer
Equitable Cambodia
02.2013 - 12.2017
Research Assistant
Wildlife Conservation Society (WCS)
05.2016 - 07.2016
Intern Assistant
Empowering Youth in Cambodia
12.2011 - 12.2013
Volunteer Assistant
Empowering Youth in Cambodia (EYC)
05.2011 - 12.2013
Team Leader
Lake Side School
12.2009 - 12.2013
Education
bachelor’s degree - Environmental Science
Pannasastra University of Cambodia
NO. 89, STREET 313 BOEUNG KAK II, Cambodia01-2026
Senior high School - certificate of Completion
Pannasastra International School
Phnom Penh Cambodia09-2011
Junior high school -
Interacteavy High School
01.2009
Skills
- Teamwork
- Customer services
- Effective Communication
- Organizational skills
- Time Management
- Planning
- Monitoring
- Reporting
- Food storage practices
- Cleaning and organization
- Patience and empathy
- Effective multi-tasking
Physicalstatus
Single, Female, 1.53m, 55kg, Good health
Personal Information
- Place of Birth: Kampong Cham Province
- Date of Birth: 03/06/93
- Nationality: Cambodian
Training
- 08/10/20, ISF Social Impact Training, ISF
- 06/01/19, NUS Global Citizen Conference, Singapore
- 05/01/19, Ripple Effects, Todd Smith
- 01/01/18 - 03/31/18, Spatial Planning Lab5, People In Needs
- 09/01/17, Exchange and training on Ecology Child rights, Chiang Mai, Thailand
- 02/01/17, Exchange visit on Community Organizing skill, Thailand
- 04/01/15, ASEAN youth and ASEAN People Forum, Malaysia
- 10/01/11 - 12/31/13, Advanced community organizing skill
- 03/01/10 - 03/31/11, Community Organizing Skill
- 05/07/11 - 05/08/11, Basic Marketing Skill
- 05/22/10, Career Workshop Training
- 07/26/09, Housekeeping and Cooking
- 08/29/09, First HOH national event on Life Preparation for success after High School
- 08/15/09 - 08/16/09, Leadership Development Skill
- 08/08/09 - 08/09/09, Attitude Forum
- 06/13/10 - 08/15/10, Youth Legal Rights, SISHA
- 08/01/09 - 10/31/09, Youth Legal Rights
Languages
Cambodian
Native or Bilingual
English
Professional Working
Timeline
Sandwich Artist
Subway
05.2024 - Current
Community Organizer Consultant
Equitable Cambodia
12.2020 - 06.2023
Leadership Development Program Manager
Empowering Youth in Cambodia
07.2020 - 07.2023
Community Outreach Manager
Empowering Youth in Cambodia
01.2017 - 12.2019
Coordinator (Volunteer)
Young Women Leadership Network (YWLN)
01.2017 - 12.2019
Research Assistant
Wildlife Conservation Society (WCS)
05.2016 - 07.2016
Community Organizer
Equitable Cambodia
02.2013 - 12.2017
Intern Assistant
Empowering Youth in Cambodia
12.2011 - 12.2013
Volunteer Assistant
Empowering Youth in Cambodia (EYC)
05.2011 - 12.2013
Team Leader
Lake Side School
12.2009 - 12.2013
bachelor’s degree - Environmental Science
Pannasastra University of Cambodia
Senior high School - certificate of Completion
Pannasastra International School
Junior high school -
Interacteavy High School
Similar Profiles
Henok EskenderHenok Eskender
Cashier at SubwayCashier at Subway
Judith VigliaturoJudith Vigliaturo
Crew Member at SubwayCrew Member at Subway
Arshdeep ArshdeepArshdeep Arshdeep
Sandwich artist at SubwaySandwich artist at Subway
Cameron Pruyne-SchulzCameron Pruyne-Schulz
Sandwich Artist at SubwaySandwich Artist at Subway
Clarke HigginsClarke Higgins
Laborer/ Technical Support Engineer/Technician at JoeyCambra.comLaborer/ Technical Support Engineer/Technician at JoeyCambra.com