Laura Flores
Castaic,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
Special Circumstances Instructional Aid
Castaic Elementary School
Castaic
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Barista
Starbucks
Santa Clarita, CA
06.2013 - 12.2024
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Supported highest standards of conduct and service to support company reputation.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Dental Assistant
Dental Clinic
Van Nuys, CA
06.2012 - 05.2013
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Documented patient records with procedures performed and added notes taken to charts.
- Educated patients on treatment procedures and post-procedure home care.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
Cash Handler
Old Navy
Santa Clarita, CA
06.2007 - 07.2012
- Handled money according to company policy.
- Trained new employees in policies and procedures.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed sales transactions to prevent long customer wait times.
- Helped customers find specific products, answered questions and offered product advice.
- Used suggestive selling techniques to promote add-on sales.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Learned roles of other departments to provide coverage and keep store operational.
Education
Collage of The Canyons
Santa Clarita, CASkills
- Professional Demeanor
- Positive and Professional
- Fluent in spanish
- Active Listener
- Friendly and Outgoing
- Speedy and Efficient
- Safe Food Handling Practices
Languages
Spanish
Native/ Bilingual
Education and Training
other
Timeline
Special Circumstances Instructional Aid
Castaic Elementary School
11.2023 - Current
Barista
Starbucks
06.2013 - 12.2024
Dental Assistant
Dental Clinic
06.2012 - 05.2013
Cash Handler
Old Navy
06.2007 - 07.2012
Collage of The Canyons