Laura Forsythe
Elwood,IL
Summary
Reliable and driven professional with many years of experience in manufacturing, excels in team atmosphere & working with others. Proven ability to prioritize tasks and manage deadline scheduling effectively, while ensuring a positive environment. Adept at multitasking and fostering collaboration, consistently delivering exceptional service and support to both clients and colleagues.
Overview
31
31
years of professional experience
Work History
Front Desk Receptionist
Absolute Vision Care & Absolute Hearing Care
Manhattan, IL
09.2020 - Current
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed inventory and supplies to ensure materials were available when needed.
- Created a positive environment for all patients.
Private House Cleaner Business
Self-employeed
Elwood, IL
05.2015 - 05.2020
- Followed instructions provided by client regarding specific cleaning needs of their home.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks, counters, and mirrors.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Swept and damp-mopped private stairways and hallways.
- Vacuumed, swept, and mopped floors throughout the house.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Dusted furniture, window sills, shelves, and baseboards.
- Scrubbed kitchen appliances such as ovens, microwaves, refrigerators.
Treasures Office
Will County Treasures Office
Joliet, IL
04.1999 - 08.2001
- Answered customer inquiries and provided accurate information regarding products and services.
- Collected deposits or payments and arranged for billing.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Answered inbound calls, chats and emails to facilitate customer service.
Cable Fitter
Andrew Corporation
Orland Park, IL
05.1996 - 12.1998
- Read job orders according to due dates in an appropriate time manner.
- Moved construction materials by hand or various transport methods.
- Cut and tested the cable, fit the appropriate attachment per customer job/requirement, soldered and tested, cut the cable to customer order, stamp and tag the order for shipping.
- Worked in departments within the company to fill customer orders with coworkers, to meet deadlines.
Machine Operator-Stainless Steele Department
Panduit
New Lenox, IL
10.1994 - 05.1996
- Prepared machine for production processes by equipping with required tools and parts.
- Adjusted machine settings according to production requirements.
- Set up for a current or new job, and troubleshoot malfunctions in equipment or processes.
- Monitor the feed and speed of machines during the machining process, while weighing, counting, bagging, sealing, and boxing the final product.
- Performed hourly inspections on metal locking tie straps to ensure that the finished product was within the standards of quality control.
- Communicated with the Tool and Die Department when necessary regarding issues or preventative maintenance.
- Maintain records of completed work and production data, including volume produced and time required for each task. Stack and move the pallet, forklift, when full and finished.
Education
High School Diploma -
Lincoln-Way Central
New Lenox, IL05-1990
Skills
- Interpersonal skills
- Supply management
- Task prioritization
- Front office management
- Willingness to learn
- Multitasking and organization
- Reliable
Timeline
Front Desk Receptionist
Absolute Vision Care & Absolute Hearing Care
09.2020 - Current
Private House Cleaner Business
Self-employeed
05.2015 - 05.2020
Treasures Office
Will County Treasures Office
04.1999 - 08.2001
Cable Fitter
Andrew Corporation
05.1996 - 12.1998
Machine Operator-Stainless Steele Department
Panduit
10.1994 - 05.1996
High School Diploma -
Lincoln-Way Central
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