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Associate Principal Engineer

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Strategic Healthcare Operations Leader with extensive experience in Medicaid, Marketplace, and Medicaid outreach programs. Proven ability to lead outbound teams, optimize workflows, and implement member-centric engagement strategies. Skilled in Salesforce Reporting, NICE CXone, process improvement, IVR Oversight, and cross-functional collaboration to elevate quality, contact rates, and overall performance.

A customer service representative with the primary objective to provide and ensure exceptional customer service. Create a positive and productive work environment by communicating with team members, adhere by company policy, setting clear goals, and monitoring my work performance.

Well-rounded professional possessing excellent clerical and team support abilities. Committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Bilingual and talented professional promoting excellent customer service and detail oriented through a career spent successfully improving weaknesses. Highly organized, proactive and punctual with team oriented mentality. Looking for a position where poise and striving for excellence will be highly valued.

 Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success. 

Diligent Project Manager with solid foundation in project supervision. Proven ability to oversee complex projects and align them with organizational goals. Demonstrated leadership and organizational skills in driving team success and project completion.

Dynamic team player with strong customer service skills honed at Whataburger. Successfully trained new members and resolved customer complaints, enhancing team performance. Proficient in complaint resolution and maintaining a clean, organized workspace. Eager to learn and adapt, contributing to a positive and efficient work environment.

Dynamic Shift Leader at Lions Choice with a proven track record in conflict resolution and staff training. Expert in inventory management and customer satisfaction, consistently achieving high ratings. Skilled in baking and decorating, bringing creativity and excellence to every task. Committed to fostering a positive team environment and enhancing customer experiences.
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Clinical research professional with extensive expertise in study operations, risk-based monitoring, and data management (SCDM certified clinical data manager). Proven track record of enhancing data accuracy and improving patient safety. SOCRA certified with strong leadership capabilities, dedicated to streamlining operations and ensuring regulatory compliance.

Dedicated Clinical Supervisor with 10 years of experience in Applied Behavior Analysis, leading clinical teams to deliver high-quality services to children with autism and related disorders. Proven track record in program development, staff training, and maximizing client outcomes through evidence-based practices.

Laura French

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New Member Clinical Coordinator

LTSS Service Coordinator

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Nursing

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New Member Clinical Coordinator

LTSS Service Coordinator

Nursing

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