Professional Summary
Overview
Work History
Education
Skills
Timeline

STEPHANIE TEJEDA

Berkeley Community Mental Health Clinic
Hanahan,SC
18
years of professional experience

Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions.

Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.

Work History

Clinical Counselor/Housing Coordinator/Home share Coordinator/IPS Coordinator/CRCF Liaison

7 Years 5 Months
Berkeley Community Mental Health Clinic | 02.2019 - Current
  • Documentation in EMR
  • Scheduling appointments with Patients.
  • Advocate on behalf patients to landlords, housing agencies and employers.
  • Assist patients in completing housing applications and housing search activities directed toward their needs and interests.
  • Work on daily living skills and employment skills while seeking employment and while on the job.
  • Work on daily living skills with patients in home share as well as housing.

Head Cashier/Front End Manager

1 Year 10 Months
Lowes Home Improvement | 04.2017 - 02.2019
  • Open and closing of store
  • Support cashiers
  • Money management
  • Keep up on internet orders
  • Complete all alerts for internet orders
  • Organization of internet storage area
  • Working on cashier schedules

Human Service Specialist II

3 Years 9 Months
Department of Social Services, Charleston SC | 07.2013 - 04.2017
  • Determine possible fraud claims for SNAP and FI cases.
  • Set up repayment agreements with clients.
  • Send claims to collections in Tax Intercept.
  • Update case information in SCOSA system and CHIP system
  • Determine disqualifications of clients.
  • Responsible for handling incoming calls, faxes, and messages from customers.
  • Take incoming fraud reports that need to be investigated.

Human Service Specialist I

4 Years 7 Months
Department of Social Services | 11.2008 - 06.2013
  • Conduct phone and face-to-face interviews with individuals and family members to determine their eligibility for the Supplemental Nutrition Assistance Program (SNAP).
  • Process and complete over 350 SNAP cases monthly with zero errors; to include scanning documents into SCOSA.
  • Responsible for updating accurate and timely administrative data in SCOSA.
  • Provide information and refer individuals to public or private agencies or community services for assistance.
  • Responsible for handling incoming calls, faxes, and messages from customers.

Administrative Assistant

6 Months
Family Financial Literacy, Moncks Corner SC | 05.2008 - 11.2008
  • Responsible for all administrative actions to include filing and faxing documents; registering food stamps and Family Independence (FI) application.
  • Disburse certified and registered mail, maintained all files, type reports and answered phones.
  • Assisted the Employment Preparation Instructor with typing reports, filing, timesheets, and kept records of clients’ attendance.

Education

BS - Human Services

Kaplan University | 10-2017

Skills

Case management
Referrals and networking
Social services
Teamwork and collaboration
Time management
Attention to detail
Multitasking
Reliability
Organizational skills
Active listening

Timeline

Clinical Counselor/Housing Coordinator/Home share Coordinator/IPS Coordinator/CRCF Liaison

Berkeley Community Mental Health Clinic
02.2019 - CurrentRead More

Head Cashier/Front End Manager

Lowes Home Improvement
04.2017 - 02.2019Read More

Human Service Specialist II

Department of Social Services, Charleston SC
07.2013 - 04.2017Read More

Human Service Specialist I

Department of Social Services
11.2008 - 06.2013Read More

Administrative Assistant

Family Financial Literacy, Moncks Corner SC
05.2008 - 11.2008Read More

Kaplan University

BS from Human Services
Read More
STEPHANIE TEJEDA