Laura Garcia
North Bergen,NJ
Summary
Confident, articulated, and results-oriented with administrative support professional offering a strong foundation of education and experience. Creative and euthanistic with a proven record of success in prioritizing and processing heavy workflow without supervision; superior organization and communication skills, committed to personal and professional growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Clinical Certified Medical Assistance
Optum Pulmonology And Sleep Center
09.2018 - Current
- Maintained strict confidentiality while managing sensitive patient information according to HIPAA regulations
- Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment
- Obtained and documented patient medical history, vital signs and current complaints at intake
- Prepared, administered and documented medications under direction of licensed medical provider
- Enhanced patient comfort with attentive care and effective communication during respiratory treatments
- Collaborated with multidisciplinary teams to develop customized treatment plans for patients with sleep disorders
- Skilled at working independently and collaboratively in a team environment
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Collaborated with clinical staff to implement quality improvement initiatives that enhanced overall clinic performance metrics
- Self-motivated, with a strong sense of personal responsibility
- Organized and detail-oriented with a strong work ethic.
Registered Phlebotomy Specialist
Infinity Diagnostic Labs
07.2013 - 02.2017
- Performed venipuncture using various techniques including straight needle, butterfly needle, syringe methods to accommodate diverse patient needs
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures
- Verified proper storage and transportation of specimens to laboratories
- Enhanced patient experience by providing compassionate and efficient blood collection services
- Collaborated with interdisciplinary healthcare team to ensure accurate patient identification and specimen labeling.
Certified Medical Assistant
Holger Armas, MD Medical Office
04.2013 - 02.2017
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms
- Completed EKGs, Doppler ultrasounds and other tests based on patient presentation in office
- Obtained and documented patient medical history, vital signs and current complaints at intake
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Collaborated with interdisciplinary teams to create comprehensive care plans tailored to individual patient needs
- Helped improve patient outcomes by educating and advising on relevant treatments and care
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Education
Associate of Science -
Hudson County Community College
Jersey City, NJ08.2024
Certified Billing And Coding Specialist -
Hudson County Schools of Technology
Secaucus, NJ01.2017
Registered Clinical Medical Assistant -
American Training School For Medical Professionals
West New York, NJ04.2013
High School Diploma -
North Bergen High School
North Bergen, NJ06.2007
Skills
- Computer Skills
- Proficient in Microsoft Office
- Epic EHR and Practice Fusion
- Interpersonal Communication
- Excellent customer service skills
- Strong patient care skills
- Ability to multi-task and prioritize without supervision
- Analytical Thinking
- Respiratory Medical Equipment
Certification
- National Certification Medical Association (NCMANOW.ORG)
- RES (Registered Electrocardiogram Specialist)
- RCMAS (Registered Clinical Medical Assistant Specialist)
- RPS (Registered Phlebotomy Technician)
- National Healthcare Association (NHANOW.COM)
- CBCS (Certified Billing and Coding Specialist)- Hospital/ Medical Office
- BLS/CPR
- AED (Automated external defibrillator)
Timeline
Lead Clinical Certified Medical Assistance
Optum Pulmonology And Sleep Center
09.2018 - Current
Registered Phlebotomy Specialist
Infinity Diagnostic Labs
07.2013 - 02.2017
Certified Medical Assistant
Holger Armas, MD Medical Office
04.2013 - 02.2017
Associate of Science -
Hudson County Community College
Certified Billing And Coding Specialist -
Hudson County Schools of Technology
Registered Clinical Medical Assistant -
American Training School For Medical Professionals
High School Diploma -
North Bergen High School
- National Certification Medical Association (NCMANOW.ORG)
- RES (Registered Electrocardiogram Specialist)
- RCMAS (Registered Clinical Medical Assistant Specialist)
- RPS (Registered Phlebotomy Technician)
- National Healthcare Association (NHANOW.COM)
- CBCS (Certified Billing and Coding Specialist)- Hospital/ Medical Office
- BLS/CPR
- AED (Automated external defibrillator)
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