LAURA GARCIA LAFFITTE
Emporia,KS
Overview
3
3
years of professional experience
Work History
Graduate Assistant Ticketing
Emporia State University Athletics
08.2023 - Current
- Ticketing software deployment: Vivenu.
- Served as a liaison between athletics staff and customers for addressing concerns or issues related game day operations, managing over 100 customer accounts.
- Administration of Emporia State Athletics ticket sales website.
- Coordinate small student teams to ensure effective game day operations.
Assistant Manager
Bluffstone Inc
01.2024 - 12.2024
- Supervised day-to-day operations to meet performance, quality and service expectations for over 180 residents.
- Developed strong working relationships with staff and residents, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
International Sales Representative
American Sun Components
01.2023 - 08.2023
- Conducted prospecting through over 50 calls and emails daily to generate leads.
- Sourced and quoted products to meet client specifications.
- Managed invoice reconciliation to ensure timely and accurate financial records.
- Tracked payment schedules to maintain optimal cash flow management.
- Coordinated with vendors to resolve discrepancies in invoices and orders.
- Documented transactions and managed high-value accounts using the CRM Zoho.
- Developed relationships with clients and potential clients to improve business growth.
- Utilization of Word, PowerPoint, and Excel on a daily basis.
Education
Master in Business Administration & Master in Science - MBA & MSIT
EMPORIA STATE UNIVERSITY
Emporia, KS12.2025
Bachelor of Arts - Business Management
EMPORIA STATE UNIVERSITY
Emporia, KS12.2022
Skills
- Database Management: SQL, Data Modeling, Database Design
- Programming: Python Application Programming
- Quantitative analysis: Modeling, Decision Analysis, Linear Programming Application
- Business Analytics: Excel, Tableau, RapidMiner, SPSS
- Administrative support
- Excellent written & verbal communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Native or Bilingual
Interests
Student-Athlete as part of the Lady Hornets Basketball at Emporia State University
Timeline
Assistant Manager
Bluffstone Inc
01.2024 - 12.2024
Graduate Assistant Ticketing
Emporia State University Athletics
08.2023 - Current
International Sales Representative
American Sun Components
01.2023 - 08.2023
Master in Business Administration & Master in Science - MBA & MSIT
EMPORIA STATE UNIVERSITY
Bachelor of Arts - Business Management
EMPORIA STATE UNIVERSITY
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