Laura Garczynski
West Allis,WI
Summary
Dedicated Professional experienced in enhancing company objectives through systematic support and high-quality assistance. Leveraged diverse management skills to prioritize and support team outcomes across various developmental programs. Committed to delivering impactful contributions that align with organizational goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Membership Experience Specialist
GIRL SCOUTS OF WISCONSIN SOUTHEAST
Milwaukee, Wisconsin
09.2016 - Current
- Contributed to a positive team environment in Membership Experience Specialist department to foster collaboration and support shared objectives.
- Coordinated communication between members, families, and leadership teams to strengthen connections and engagement.
- Communicated effectively between service unit volunteers and council staff to enhance support and secure necessary resources
- Collaborated with service unit volunteers and girls to provide effective communication to attain retention goals
- Counseled volunteers within the service unit structure to include development, training, recognition, and placement of service unit volunteers
- Handled conflict situations to resolve them with acute problem solving and professionalism
- Facilitated service unit meetings to provide enrichments, share council information, and cultivate networking opportunities
- Evaluated and addressed circumstances to maintain troop compliance with Girl Scouts of Wisconsin Southeast policies.
- Developed and facilitated a mentor program for new leaders
- Developed training materials for volunteers and staff engagement.
- Led onboarding sessions for new volunteers to ensure proper training.
- Documented customer interactions and contact information into company database.
- Technology: Microsoft Office, Microsoft Excel, Microsoft Teams, Salesforce, Sharepoint
PROGRAM SPECIALIST
GIRL SCOUTS OF WISCONSIN SOUTHEAST
Milwaukee, Wisconsin
06.2015 - 09.2016
- Developed instructional guide for Girl Scouts of Wisconsin Southeast Journey series, enhancing program delivery and participant understanding
- Created multi age events that incorporated the principles of design and imagination
- Organized events for fifty to seventy girls and volunteers, fostering teamwork and creativity while building community engagement.
SITE DIRECTOR
KNOWLEDGE UNIVERSE
09.2014 - 12.2014
- Applied time management strategies to ensure timely task completion across diverse professional styles
- Demonstrated the importance of first impressions to build strong relationships with clients.
- Recruiting new enrollments to the program and establishing incentives to keep the current participants
- Communication with Area Manager to establish and achieve company standards and development for the management of an adult team
TEACHER
WEST ALLIS - WEST MILWAUKEE PUBLIC SCHOOLS
West Allis, WI
08.1999 - 06.2014
- Participated in district-wide committees to enhance professional development initiatives for colleagues.
Contributed to the alignment of math curriculum expectations with new program rollouts. - Implemented Positive Behavior Implementation System (PBIS) incentives, fostering a positive school environment.
- Developed and implemented lesson plans based on curriculum objectives.
- Provided individualized instruction to meet the needs of all students.
- Built and strengthened positive relationships with students, parents, and staff.
- Taught multiple grades from Elementary to Middle School level
- Used videos, lectures and moderated discussions to engage students during class.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Participated in district-wide committees to enhance professional development initiatives for colleagues.Contributed to the alignment of math curriculum expectations with new program rollouts.
- Conducted revisions of report cards to meet state and federal compliance standards.
Education
Professional Development - MASTERS DEGREE
UW LA CROSSE
La Crosse, WI05-2008
Elementary Education - BACHELORS DEGREE
CARROLL UNIVERSITY
Waukesha, WI05-1999
Skills
- Membership engagement
- Customer service
- Event planning
- Volunteer training
- Program management
- Office administration
- Organizational skills
- Team leadership
- Telephone communication
- Volunteer conflict resolution
- Interpersonal communication
Certification
- Teaching Certificate, Present
- Driver's License
Timeline
Membership Experience Specialist
GIRL SCOUTS OF WISCONSIN SOUTHEAST
09.2016 - Current
PROGRAM SPECIALIST
GIRL SCOUTS OF WISCONSIN SOUTHEAST
06.2015 - 09.2016
SITE DIRECTOR
KNOWLEDGE UNIVERSE
09.2014 - 12.2014
TEACHER
WEST ALLIS - WEST MILWAUKEE PUBLIC SCHOOLS
08.1999 - 06.2014
Professional Development - MASTERS DEGREE
UW LA CROSSE
Elementary Education - BACHELORS DEGREE
CARROLL UNIVERSITY