Laura Garofalo
Rockaway Park,NY
Summary
Motivated Salesperson/Manager with exceptional social skills, communication abilities, and customer service background. Dedicated to improving any company that I become part of. Pursuing new position with room for advancement alongside a growing team. The two most recent jobs that I am involved in may seem very different, but all in all I realize that all business stems from sales no matter what type or part of the organization that you work for. Whether it is answering the phone to sell the appointment to a new potential client to customer service to keep a client, it is all Sales Having decades of experience being involved in every aspect of running a business and the love of informing and educating the client about product and services is very satisfying and has prepared me for success in working well in any environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager
Dolce Aesthetics
05.2016 - Current
Started part time and rose to General Manager in less than a year. Performed any task that helped the business grow and mature. That included getting education and licenses to perform treatments including Electrolysis, Aesthetics and Laser Operator. Manage employees schedules ,implemented Customer Care protocol, Payroll, Supplies, Cost Control Liaison with Sales Reps . Make purchase decision for equipment and maintenance.
Insurance Agent
Various
01.2010 - Current
Started my journey into the Insurance world with Aflac and branched out further by selling Health Insurance for Major Carriers and Commercial Insurance. All clients
were obtained by cold calling, networking and referrals. Gained vast experience by working with many different types of companies. The sale was made by presenting the product through workplace meetings. Having complete knowledge of each product was key to success. Excellent Customer service and accessibility for help with claims was key in building a bigger client base.
Education
Aesthetics, Electrolysis And Laser -
Berkowits School
Forest Hills, NYParalegal - Paralegal Studies
Adelphi University
Garden City, NYBBA - Finance
Hofstra University
Hempstead, NYSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Certification
Life Accident and Health License
Property and Casualty License
Aesthetics License
Laser Technician and Electrolysis Certification
Timeline
General Manager
Dolce Aesthetics
05.2016 - Current
Insurance Agent
Various
01.2010 - Current
Aesthetics, Electrolysis And Laser -
Berkowits School
Paralegal - Paralegal Studies
Adelphi University
BBA - Finance
Hofstra University
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