Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Laura Gonzales

Customer Service/cashier laborer
Converse,TX

Summary

Punctual and honest cashier with solid background in high volume environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Reliable Cashier?CSR offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in all areas and flexible with changing business needs. Punctual and honest with solid background in any of these environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

10
10

I have over10yrs of professional experience

1
1

Certified with T.A.B.C

Work History

Cashier/Cashier/Bilingual CSR

Dillard
San Antonio, TX
12.2021 - 02.2022
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Completed inventory counts and ordered merchandise.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Cashier /Bilingual CSR

Circle K
San Antonio, TX
01.2020 - 12.2021
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Greeted over 100 patients per day.
  • Learned duties for various positions and provided backup at key times.

All Round General Laborer

AAA Mobile Solutions
Visalia, CA
10.2018 - 01.2020
  • Recognized and reported potential project challenges and assisted with solutions.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Carried out day-day-day duties accurately and efficiently.
  • Served customers and followed outlined steps of service.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.

Education

High School Diploma -

J.F Dulles High School
Sugarland, TX
06.1993

Skills

  • Pricing and Markdowns
  • Feedback Acceptance
  • Inventory Stocking
  • Cash Register Operations
  • Cleaning and Sanitizing
  • Customer Transactions
  • Cooperative Attitude
  • Customer Relations

Certification

  • Certified with T.A.B.C from 01-21-21 to2023

Languages

Spanish
Native or Bilingual

Timeline

Cashier/Cashier/Bilingual CSR

Dillard
12.2021 - 02.2022

Cashier /Bilingual CSR

Circle K
01.2020 - 12.2021

All Round General Laborer

AAA Mobile Solutions
10.2018 - 01.2020

High School Diploma -

J.F Dulles High School

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Laura GonzalesCustomer Service/cashier laborer