LAURA GUERRERO
Redlands,CA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Community Inclusion Facilitor
Social Vocational Services
Campus Safety Monitor
Redlands East Valley High School
General Service Worker II
San Bernardino County -DBH
03.2024 - Current
- Worked alongside team members to ensure timely completion of transports.
- Maintained a clean and safe vehicle environment to enhance passenger experience.
- Conducted daily inspections to ensure van readiness for transportation.
- Positively engaged with customers and maintained professional appearance as company representative.
- Consistent enforcement of safety protocols decreased transportation accidents.
- Recorded daily travel logs to ensure accurate mileage
Community Inconclusive Faciliator
Social Vocational Services
12.2021 - 03.2024
- Mentored intellectually disabled adults in life skills.
- Motivated clients to acquire job skills.
- Facilitated client transportation for day program participation.
- Recorded daily observations of client behavior progress.
Education
Master’s Degree - Business Administration
University of California
Berkeley, CaliforniaBachelor’s Degree - Hospitality Management
San Francisco State University
San Francisco, CaliforniaSkills
- Customer Service
- Front Office Management
- Scheduling
- Time Management
- Communication
- Problem Solving
- Multitasking
- Microsoft Office Suite
Certification
- Certified Front Office Professional - National Customer Service Association
- Advanced Reception Skills - Institute of Reception Excellence
Languages
Spanish
Beginner (A1)
French
Bilingual or Proficient (C2)
German
Beginner (A1)
Timeline
General Service Worker II
San Bernardino County -DBH
03.2024 - Current
Community Inconclusive Faciliator
Social Vocational Services
12.2021 - 03.2024
Master’s Degree - Business Administration
University of California
Bachelor’s Degree - Hospitality Management
San Francisco State University
Community Inclusion Facilitor
Social Vocational Services
Campus Safety Monitor
Redlands East Valley High School
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