Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Laura Gutierrez

Greeley

Summary

Certified Ophthalmic Assistant (COA) with a wealth of clinical knowledge, leadership skills, and a deep commitment to exceptional patient care. I have worked in diverse ophthalmology environments, supporting physicians in comprehensive eye exams, diagnostic testing, minor surgical procedure, and patient education. My background includes proficiency in advanced diagnostic equipment, EMR systems, and the ability to train and mentor junior staff. I am well-versed in managing clinical workflow efficiently while ensuring the highest standards of care and compliance.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Certified Bilingual Ophthalmic Assistant

Panorama Eye Center
04.2007 - Current
  • Provided bilingual (English/Spanish) support to a diverse patient population, improving communication and patient satisfaction scores by over 30%.
  • Performed advanced ophthalmic diagnostic testing (OCT, visual fields, fundus photography) with 98% accuracy, contributing to faster diagnosis and improved physician workflow.
  • Served as a cross-departmental liaison, assisting with scheduling, and triage across front office and clinical areas to streamline operations.
  • Trained and mentored 30+ new hires and externs in clinical protocols, scribing, and bilingual communication best practices.

Marathoner

.
09.2024 - 12.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • high energy/consistent/dedicated
  • multi tasking long early runs/evenings while maintaining a full work day.

Schwinn Certified Spin Instructor

Vasa Fitness
06.2019 - 12.2024
  • Certified in CPR, first aid and group fitness instruction
  • Increased class attendance by 15% over a 12 month period by implementing a tabata style for high intensity training
  • Created social media fitness challenges that increased gym brand visibility and class registration by 25%.
  • Maintained a 90% client satisfaction rating through consistent delivery of motivating, music-driven classes tailored to all fitness levels.

Cosmetologist

Effier Corporation
02.2004 - 10.2014
  • Participated in ongoing education (e.g., balayage, keratin treatments, bridal styling) to stay current with industry trends and techniques.
  • Created custom service packages for events and special occasions, leading to a 20% boost in seasonal bookings.
  • Built and maintained a loyal client base of 100 recurring clients through exceptional customer service, consistent results, and personalized beauty consultations.
  • Increased salon revenue by 30% through upselling retail products, introducing new services, and leveraging seasonal promotions.

Education

Associates Degree in Occupational Studies - Ophthalmology

Pima Medical Institute
Denver, Colorado
01.2007

High School Diploma -

Roosevelt High
Johnstown, CO
05-1993

Skills

  • Patient intake
  • Clinical workup
  • Ophthalmic Diagnostic testing
  • Patient Education & communication
  • Clinical workflow optimization
  • Medical Scribing and documentation
  • Interdepartmental collaboration
  • Problem solving
  • Software/Tools: EMR/Nextgen, zeiss Forum, Dialpad and Zulty

Certification

  • Certified Ophthalmic Assistant – Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO)
  • HIPAA Certified

Timeline

Marathoner

.
09.2024 - 12.2024

Schwinn Certified Spin Instructor

Vasa Fitness
06.2019 - 12.2024

Certified Bilingual Ophthalmic Assistant

Panorama Eye Center
04.2007 - Current

Cosmetologist

Effier Corporation
02.2004 - 10.2014

Associates Degree in Occupational Studies - Ophthalmology

Pima Medical Institute

High School Diploma -

Roosevelt High

Similar Profiles

CREATE PROFILE