Laura Guzman
Key West
Summary
Highly motivated optometric technician with prior experience in customer service and assisting optometrist in comprehensive eye exams. Known for reliability, attention to detail, and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Optometric Technician
Key West Optical
Key West, FL
04.2024 - 03.2026
- Assisted with patient intake and maintained accurate medical records.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Front Office Assistant
Perry Hotel
Key West
02.2021 - 03.2024
- Managed front desk operations, ensuring seamless guest check-in and check-out experiences.
- Coordinated reservations and room assignments, optimizing occupancy rates.
- Assisted guests with inquiries, providing exceptional customer service and support.
Education
High School Diploma -
Key West High School
Key West, FLSkills
- Optometric equipment operation
- Pre-testing procedures
- Visual acuity testing
- EHR updating
- Effective customer service
Languages
Spanish
Native or Bilingual
Timeline
Optometric Technician
Key West Optical
04.2024 - 03.2026
Front Office Assistant
Perry Hotel
02.2021 - 03.2024
High School Diploma -
Key West High School