Laura Harju
Cottageville,SC
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
25
25
years of professional experience
2001
2001
years of post-secondary education
Work History
Relief manager
Waffle House
Summerville, South Carolina
07.2001 - Current
Front Desk Receptionist social media coordinator
Rick Hendricks jeep
North Charleston, South Carolina
04.2016 - 08.2022
- Greeted customers warmly and ensured a welcoming atmosphere.
- Managed phone calls, directing inquiries to appropriate staff members.
- Scheduled appointments and maintained an organized calendar for service departments.
- Developed and managed social media content calendars for multiple platforms.
- Engaged with followers to build community and enhance brand presence.
- Created compelling graphics and visuals using design software tools.
- Analyzed social media metrics to inform content strategies and improvements.
- Coordinated social media promotions and events to increase audience engagement.
- Wrote social media content to increase engagement with customers.
- Researched current trends in the industry to identify opportunities for growth through new social media channels.
- Engaged with and responded to online audience through relevant comments.
- Created content calendars to ensure timely delivery of posts, campaigns, and promotions on various social media platforms.
- Tracked and analyzed social media and online marketing initiatives.
- Organized online events, such as webinars, contests, and giveaways, to engage users organically.
Senior Loan Processor
Security Finance, Financial Services
Summerville, SC
05.2019 - 02.2021
- Reviewed loan applications for accuracy and compliance with company policies.
- Coordinated communication between clients, underwriters, and loan officers.
- Verified financial documents to ensure authenticity and completeness.
- Processed loan closings by preparing necessary documentation and funding instructions.
Retail Sales Associate
Walmart
Summerville, South Carolina
01.2013 - 05.2018
- Assisted customers with product inquiries and provided recommendations.
- Managed inventory levels and restocked shelves promptly.
- Operated cash registers and processed transactions efficiently.
- Maintained cleanliness and organization of sales floor displays.
Education
Walterboro High School
Walterboro, SCSkills
- Social media management
- Loan processing
- Customer service
- Appointment scheduling
Timeline
Senior Loan Processor
Security Finance, Financial Services
05.2019 - 02.2021
Front Desk Receptionist social media coordinator
Rick Hendricks jeep
04.2016 - 08.2022
Retail Sales Associate
Walmart
01.2013 - 05.2018
Relief manager
Waffle House
07.2001 - Current
Walterboro High School