Summary
Overview
Work History
Education
Skills
Timeline
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Laura Held

Kernersville,NC

Summary

Marketing professional prepared for impactful roles in driving brand awareness and engagement. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for creativity, analytical thinking, and effective communication skills as recognized with the 2023 "Outstanding Starter" award.

Overview

16
16
years of professional experience

Work History

Project Coordinator

Marsh Kitchen & Bath
04.2023 - Current
  • Received 2023 "Outstanding Starter" award for being a team player, efficient in job duties and taking initiative.
  • Created and presented several promotional/advertising campaigns
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Enhanced team collaboration fostering a positive work environment for increased productivity.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

VRBO Manager

Self-employeed
06.2018 - 05.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Received 100% 5 star reviews based on communication, friendliness and property details.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

House Manager

Self-employeed
04.2009 - 04.2023
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
  • Planned special events such as parties or family gatherings with attention to detail and organization.

Education

Bachelor of Science - Marketing

Western Illinois University
Macomb, IL
05-1997

Skills

  • Problem-solving
  • Creative thinking
  • Relationship building
  • Sales and marketing
  • Project coordination
  • Time management
  • Detail-oriented

Timeline

Project Coordinator

Marsh Kitchen & Bath
04.2023 - Current

VRBO Manager

Self-employeed
06.2018 - 05.2024

House Manager

Self-employeed
04.2009 - 04.2023

Bachelor of Science - Marketing

Western Illinois University
Laura Held