Laura Henriquez
Saint Louis Park,MN
Summary
Reliable employee seeks Client advisor position. Offers excellent communication and good judgment. Skilled at working under pressure and adapting to new situations and challenges. Willing to grow, learn and enjoy the process.
Seeking and maintaining a position in an industry that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills.
Passionate about social media, fashion, makeup and working with the public.
Overview
5
5
years of professional experience
Work History
Contract Chef
Aramark
09.2021 - Current
- Trained and managed kitchen personnel and supervised related culinary activity.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
- Led successful catering events, coordinating multiple courses and ensuring timely service for seamless guest experiences.
- Collaborated with front-of-house staff to ensure smooth communication between the kitchen and dining area, enhancing overall service quality.
Social Media Influencer
JLL, Jones Lang LaSalle
12.2023 - 12.2023
- Increased brand visibility by creating and curating engaging content for various social media platforms.
- Established strong relationships with industry leaders, enhancing the credibility of personal brand and online presence.
- Monitored social media analytics to identify trends and adjust strategies accordingly, driving continued audience growth.
- Developed a content calendar to ensure consistent posting across all platforms, maintaining audience interest and engagement levels.
Social Media Marketing Intern
JLL
02.2023 - 06.2023
- Increased brand visibility by crafting and implementing creative social media campaigns.
- Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.
- Boosted website traffic by creating and sharing engaging blog posts and articles related to the industry.
- Collaborated with the marketing team to develop targeted social media strategies for various demographics.
Customer Service Representative
Willis Towers Watson
08.2019 - 12.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Recommended products to customers, thoroughly explaining details.
- Processed customer adjustments to maintain financial accounts.
Server
Cheesecake Factory Inc
10.2019 - 09.2020
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Increased sales significantly by upselling higher-end products to customers.
Education
International Business - International Business
Simon Bolivar University
Caracas-VenezuelaAssociate of Business Management - Business Management
Minneapolis Community And Technical College
Minneapolis, MN09.2025
High School Diploma -
La Concepcion
Venezuela08.2014
Skills
- Bilingual
- Social Media Platforms
- Effective communication
- Content Development
- Cultural Awareness
- Dependable and Responsible
- Creative
- Relationship Management
- Customer Engagement
- Digital Content Platforms
- Microsoft Office
Languages
Spanish
English
Timeline
Social Media Influencer
JLL, Jones Lang LaSalle
12.2023 - 12.2023
Social Media Marketing Intern
JLL
02.2023 - 06.2023
Contract Chef
Aramark
09.2021 - Current
Server
Cheesecake Factory Inc
10.2019 - 09.2020
Customer Service Representative
Willis Towers Watson
08.2019 - 12.2022
International Business - International Business
Simon Bolivar University
Associate of Business Management - Business Management
Minneapolis Community And Technical College
High School Diploma -
La Concepcion