Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Laura Hernandez

Pharmacy Technician
Odessa,TX

Summary

Seeking a position as an experienced assistant manager eager to bring talent and expertise to Buc-ee's. Safety-oriented and well-organized manager with solid experience coordinating with team members. Good relationship-building skills. Detail-oriented with a commitment to maintaining a clean facility and give customers the best experience ever. Successful in building relationships with customers, sustained business growth, and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Flexible employee in all aspects of any employment offered and who adapts to any unique business or customer need. A passionate and hardworking selfless service individual willing to go the extra mile and continue to improve myself professionally and personally. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

26
26
years of professional experience
3
3
Certifications
2
2
Languages

Work History

Vision Screener (Volunteer)

Permiacare
03.2023 - 06.2023
  • Participated in career fairs and networking events, promoting company culture and generating interest among potential candidates.
  • Communicated effectively with Spanish speaking patients and assisted them in filling out proper forms for prior vision screening.
  • Translated for non-English speaking patients and fully explained to them Permiacare' purpose and mission.
  • Screened over 100 patients within three or four months of training.
  • Assisted in vision screenings and translating for community participants during monthly events.
  • Checked equipment during each shift to assess functionality.
  • Protected confidentiality of data by using security techniques.
  • Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
  • Preserved each patient's privacy by following HIPAA rules at all times.
  • Sanitized screening machine after each patient use.

(Volunteer) 6th Grade Basketball Boys Coach

YMCA
11.2022 - 01.2023
  • Coached 10 young athletes ranging from beginners thru experienced basketball players.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Served as positive role model for team participants and in community.
  • Monitored athletes during events and practice to quickly identify injuries.
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
  • Directed ambitious practice sessions to boost athletic abilities and teamwork.
  • Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
  • Developed and implemented effective training and skills development strategies to improve overall team performance with Assistant Coach

Pharmacy Technician Specialist

U.S Army Fort Bliss
07.1998 - 03.2016
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Restocked automated medication dispensing equipment.
  • Coordinated verification and filling of more than 1000 daily prescriptions in high-volume military pharmacy environment.
  • Trained and guided new pharmacy technicians, improving overall performance 95%.
  • Counted, measured and compounded medications following standard procedures.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Supervised between two through five military pharmacy technicians and six civilian pharmacy technicians and one through three pharmacists.
  • Coordinated day-to-day assignments, schedules, and provided coverage during short staff
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Counted and labeled prescriptions with correct item and quantity.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Maintained proper drug storage procedures, registries and records for controlled drugs.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Responsible for ordering 20 military units' medical supplies 100% error free and substituting merchandise whenever it was needed to support the mission.
  • Developed a field training Formulary for clinic sick hours for the Brigade Surgeon to dispense for over 10,000 soldiers.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Entered and processed patients' prescriptions into internal system.
  • Maintained records, reports, inventory order reports ( narcotic, formulary, and non-formulary medications) as per military laws and regulations.
  • Conducted narcotic inventory with 100% error free report.
  • Conducted non-compliance prescriptions through CHCS (Composite Health Care system) for formulary and controlled medications following protocols.
  • Served as Senior Pharmacy Technician Advisor to the Brigade Surgeon.
  • Served as manager at two different outlying clinics at Fort Hood, Texas and organized a full pharmacy (Thomas Moore Pharmacy).
  • Conducted daily warehouse operations.
  • Safeguarded equipment and medications worth over $5 million dollars.

Tortilla Sorter

Margarita Tortillas
05.1997 - 06.1998
  • Monitored machines to automatically measure, organize or inspect products, halting conveyors to make equipment calibrations as necessary.
  • Formed, taped and lined cases for finished product packaging.
  • Used twist-tying machine to tie tortilla packages.
  • Counted tortillas in one to three dozens per package.
  • Conducted maintenance at end of shift with coworkers.
  • Maintained tortilla factory conveyor belts and other equipment clean and sanitized after shift.
  • Completed between 40-120 orders per night along six other colleagues.

Education

Associate of Science - Chemistry

Odessa College
Odessa, TX
08.2021 - 2022.05

No Degree - General Studies

American Public University System
Charles Town, WV
05.2001 -

No Degree - General Studies

Merced College
Merced, CA
05.2001 -

Certificate - Pharmacy Technician

U.S Army
San Antonio, TX
07.1998 - 2016.03

Doctor of Pharmacy - Pharmacy

University of Texas At Tyler
Tyler, TX
05.2001 -

Associate of Arts - Business Administration

Odessa College
Odessa, TX
08.2018 - 2019.12

Skills

    Inventory management/Receiving incoming supplies accountability

undefined

Certification

CPhT - Certified Pharmacy Technician

Timeline

Vision Screener (Volunteer)

Permiacare
03.2023 - 06.2023

(Volunteer) 6th Grade Basketball Boys Coach

YMCA
11.2022 - 01.2023

Associate of Science - Chemistry

Odessa College
08.2021 - 2022.05

Associate of Arts - Business Administration

Odessa College
08.2018 - 2019.12

No Degree - General Studies

American Public University System
05.2001 -

No Degree - General Studies

Merced College
05.2001 -

Doctor of Pharmacy - Pharmacy

University of Texas At Tyler
05.2001 -

Pharmacy Technician Specialist

U.S Army Fort Bliss
07.1998 - 03.2016

Certificate - Pharmacy Technician

U.S Army
07.1998 - 2016.03

Tortilla Sorter

Margarita Tortillas
05.1997 - 06.1998

Similar Profiles

CREATE PROFILE
Laura HernandezPharmacy Technician