Laura Hicinbothem
Colorado Springs,CO
Summary
I am an enthusiastic, hard working, loyal and reliable professional. I am adaptable to challenging situations and work well in a team environment as well as using my own initiative. I work well under pressure and am able to adhere to perform tasks in a timely manner.
Overview
18
18
years of professional experience
Work History
Licensed Cosmetologist - Esthetician/Nail Tech
VEDA Salon and Spa
03.2012 - Current
- Educate clients on skin care/nail procedures and products
- Sold salon-exclusive skin/nail care products and encouraged service upgrades
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures
- Pursued continuing education to learn new advances in skin and nail condition treatments
- Meticulously maintained spa appearance and cleanliness
- Developed solid relationships with staff, customers, and management
- Excited customers about beauty products with passionate advocacy for brands and techniques
- Kept detailed inventory lists for nail care supplies and polishes
- Provided high quality natural nail and gel manicure and pedicures
- Satisfied customers by consistently keeping to appointment times using good multitasking and time management abilities.
Assistant Spa Manager/Service Provider
Nurture Spa
09.2005 - 07.2011
- Maximized operational efficiency with effective staffing and scheduling
- Developed successful spa team by recruiting, hiring, and training each employee
- Directed and improved services, incorporating trends to bring in new guests
- Maintained accurate financial records by personally counting cash, reconciling records and making daily deposits
- Served customers by going above-and-beyond to offer exceptional support for all needs
- Met customer needs with range of first-rate spa services including facials, waxing, tinting, body treatments, manicures and pedicures
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Cosmetology (1250 hours) -
Rizzieri Aveda School For Beauty And Wellness
Vorhees, NJEsthiology (600 hours) -
Rizzieri Aveda School For Beauty And Wellness
Vorhees, NJSkills
- Nail Treatments
- Waxing and Hair Removal Techniques
- Appointment Scheduling
- Skin Analysis
- Sales and Upselling
- Sanitation Practices
- Product knowledge
- Time management abilities
- Facial treatments
- Hair removal techniques
- Client Education
- Friendly Communication
- Esthetics
- Selling and Upselling
Timeline
Licensed Cosmetologist - Esthetician/Nail Tech
VEDA Salon and Spa
03.2012 - Current
Assistant Spa Manager/Service Provider
Nurture Spa
09.2005 - 07.2011
Cosmetology (1250 hours) -
Rizzieri Aveda School For Beauty And Wellness
Esthiology (600 hours) -
Rizzieri Aveda School For Beauty And Wellness
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