Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of corporate branding. Excellent team leader consistently achieving and exceeding corporate goals for revenue generation and capacity.
Overview
16
16
years of professional experience
Work History
Hairstylist
Veda Salon And Spa- Denver
1717 Champa Street, Denver, CO 80202
09.2014 - 05.2016
Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Built a loyal clientele through exceptional customer service and attention to detail in styling techn
Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Collaborated with fellow stylists to create a positive work environment and share best practices.
Educated customers on products to maximize benefits.
Hairstylist and Educator
Veda Salon And Spa
Colorado Springs, CO
05.2005 - 09.2014
Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Increased salon revenue by upselling products and additional treatments during appointments.
Resolved guest complaints about service or style.
Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
Completed safety training and certifications to minimize the risk of infection or injury to customers.
Trained junior hairstylists in-salon procedures, product knowledge, and advanced cutting techniques for skill development.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Cocktail Server
The Thirsty Parrot
Colorado Springs, CO
06.2007 - 12.2010
Provided attentive service, regularly checking in on guests to ensure their needs were met.
Managed cash transactions accurately, ensuring the proper handling of payments and tips.
Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
Demonstrated flexibility in scheduling availability, working various shifts, including weekends, holidays, and late nights based on business needs.
Wait Staff Member
Jose Muldoon's
Colorado Springs, CO
01.2004 - 05.2007
Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
Cultivated warm relationships with regular customers.
Bussed and reset tables to keep dining room and work areas clean.
Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Assisted in training new waitstaff members, fostering a team-oriented work environment.
Wait Staff Member
Mission Bell Inn
Colorado Springs, CO
08.2000 - 12.2004
Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
Assisted in food preparation as directed while following instructions to meet specific dietary needs.
Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
Established rapport with regular customers through personalized service and genuine interest in their dining experiences.
Education
No Degree - Hospitality Administration And Management
Colorado State University
Fort Collins, CO
05.2026
Associate of Arts -
Front Range Community College
Fort Collins, CO
12.2022
Skills
Quick Learner
Client consultation
Colorado Licensed Cosmetologist
Hair extensions
Continuing education
Business Management
Hair styling techniques
Timeline
Hairstylist
Veda Salon And Spa- Denver
09.2014 - 05.2016
Cocktail Server
The Thirsty Parrot
06.2007 - 12.2010
Hairstylist and Educator
Veda Salon And Spa
05.2005 - 09.2014
Wait Staff Member
Jose Muldoon's
01.2004 - 05.2007
Wait Staff Member
Mission Bell Inn
08.2000 - 12.2004
No Degree - Hospitality Administration And Management