Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Highsmith

Fairhope,AL

Summary

Dedicated professional with a strong work ethic and exceptional customer service skills, honed at The Brennity At Fairhope. Proven ability to engage guests and maintain cleanliness standards, ensuring a positive experience. Experienced in cash handling and adept at managing diverse client needs in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Direct Support Caregiver

Arc Of Baldwin County
06.2021 - 02.2025
  • I was responsible for day to day care of three intellectually disabled adults and also.went to a day program with them and their peers during the week - daily living care - prepared meals - daily grooming - daily housekeeping - medicine administration

Receptionist

Eastern Shore Medical Specialist
11.2015 - 11.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Patient Processor

The Orthopedic Group
01.2021 - 04.2021

Checked patients in, verified insurance, prepped charts, checked out patients, posted and balanced patients

Server

The Brennity At Fairhope
01.2019 - 04.2020

Prepped food, served meals, cleaned dining rooms, washed dishes, and delivered meals to patient rooms as needed

Education

Pharmacy Technician - Pharmacy

Remington College
Mobile, AL
12.2007

General Studies -

Daphne High School
Daphne, AL
05.1991

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Customer service
  • Cleanliness standards

Timeline

Direct Support Caregiver

Arc Of Baldwin County
06.2021 - 02.2025

Patient Processor

The Orthopedic Group
01.2021 - 04.2021

Server

The Brennity At Fairhope
01.2019 - 04.2020

Receptionist

Eastern Shore Medical Specialist
11.2015 - 11.2018

Pharmacy Technician - Pharmacy

Remington College

General Studies -

Daphne High School
Laura Highsmith