Laura Hueg
San Antonio,TX
Summary
Experienced entrepreneur with a passion for creating lasting jewelry pieces. Successfully launched and managed a side business specializing in permanent jewelry. Demonstrated expertise in crafting unique designs that capture the essence of individual style and personality. Committed to delivering exceptional customer service and ensuring utmost satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Permanent Jewelry • Custom Fit
Forever and A Chain
San Antonio, TX
02.2024 - Current
- Stayed current with poplar jewelry and chain designs
- Operated welding machinery
- Handled booking and schedules
- Handled payments
Social Media Manager and Web Design
CTAP Marketing
San Antonio, TX
04.2023 - 02.2024
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Boosted website traffic by implementing SEO strategies and creating engaging content.
- Analyzed website performance metrics to inform future SEO initiatives and adjustments.
- Streamlined internal linking structures within websites for better navigation and indexing by search engines.
- Improved organic search results by employing white-hat SEO techniques and best practices.
Customer Service Representative
Skyline Fence and Construction
San Antonio
02.2020 - 03.2023
- Take customer calls, scheduling, handled customer complaints, inventory, office organization, light administrative work.
CNA - Certified Nursing Assistant
Comfort Keepers
Hudson, WI
01.2016 - 01.2017
- Med administration, client personal cares, charting, light housekeeping, personal assisting, Provided caring, intimate, hands-on healthcare for clients Monitored vital signs Handled minor wound care
CNA - Certified Nursing Assistant
Red Ceder Canyon Assisted Living
Hudson, WI
04.2015 - 12.2016
- Med Passes, showers, served meals, ADLS
Receptionist
Fantastic Sams Hair Salons
Hudson, WI
03.2015 - 05.2015
- Answer phone calls, schedule appointments, light housekeeping, assist stylists
Education
Bachelor's degree - Criminology and Criminal Justice
ASU Tempe - Remote
Phoenix, AZ09.2024
High school diploma -
Hudson High School
05.2015
Skills
- Patience
- Responsible
- Honest
- Caregiving
- Measurement accuracy
- Hand tool mastery
- Machine setup
- Welding expertise
- Production Scheduling
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Problem Resolution
- Money handling abilities
- Complaint Handling
- Payment Processing
- Client Relations
- Call Center Operations
- Appointment Scheduling
- Team Development
- Administrative Support
- Customer Relationship Management (CRM)
- Prioritization
- De-Escalation Techniques
- Building rapport
- Clerical Support
- Live chat support
- Filing
- Store maintenance
- Order Fulfillment
- Sales expertise
- Recordkeeping strengths
- Account updating
- Research
- Account Management
- POS systems expert
- Key holder experience
- Shipping procedures understanding
- Delivery Scheduling
Websites
Certification
Nurse's License, PN, WI
Willingtorelocate
San Antonio, TX
Timeline
Permanent Jewelry • Custom Fit
Forever and A Chain
02.2024 - Current
Social Media Manager and Web Design
CTAP Marketing
04.2023 - 02.2024
Customer Service Representative
Skyline Fence and Construction
02.2020 - 03.2023
CNA - Certified Nursing Assistant
Comfort Keepers
01.2016 - 01.2017
CNA - Certified Nursing Assistant
Red Ceder Canyon Assisted Living
04.2015 - 12.2016
Receptionist
Fantastic Sams Hair Salons
03.2015 - 05.2015
Bachelor's degree - Criminology and Criminal Justice
ASU Tempe - Remote
High school diploma -
Hudson High School