Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Ike

Mansfield

Summary

Industrious Marketing Specialist offering 2 years of marketing experience along with a decisive and hardworking approach. Talent for devising creative strategies. Demonstrated knowledge of graphic design, copywriting, and project management.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

4
4
years of professional experience

Work History

Marketing Leader

Chick-fil-A
12.2022 - 01.2025
  • Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach.
  • Devised and deployed online marketing plans with effective SEO, social media, and viral video campaign strategies.
  • Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets and developing protocol.
  • Consulted with product development teams to enhance products based on customer interest data.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Developed creative presentations, trend reports, kitted assets, and product data sheets.
  • Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
  • Created customized marketing materials to increase product awareness.
  • Collaborated with senior sales, engineering and other business development executives to create best practices marketing initiatives and media positioning for vertical markets.

Team Leader

Chick-fil-A Restaurants
12.2022 - 01.2025
  • Develop strategy that the team members can use to better reach an operational goal
  • Assign tasks to team members
  • Support the flow of day-to-day operations
  • Determine the completion timeline and monitor progress to keep project track
  • Maintained database systems to track and analyze operational data.
  • Devised and implemented processes and procedures to streamline operations.
  • Evaluated customer needs and feedback to drive product and service improvements.

Shift Leader

Tropical Smoothie Cafe
05.2022 - 11.2023
  • Organizing shift setups
  • Monitoring attendance/tardiness
  • Assigning duties to specific employees based on roles
  • Leading team and assisting with task
  • Training new and current team members on tasks
  • Cash management
  • Handling guest issues
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Completed cash and credit card transactions accurately using POS software.

Expeditor/Food Runner

El Primos
07.2021 - 02.2022
  • Ensured the smooth and timely flow of orders from waiters to the kitchen
  • Checked dishes for accuracy and presentation
  • Maintains fast service
  • Handles customer complaints
  • Uphold quality and sanitation standard

Education

Physical Therapy Assistant - Physical Therapy Assistant

Tarrant County College
Fort Worth, TX
05-2027

Skills

  • Customer service
  • Time management
  • Food service
  • Communication skills
  • Restaurant experience
  • Computer literacy
  • Microsoft excel
  • Microsoft word
  • Guest services
  • Affiliate marketing
  • Web analytics
  • Advertising campaigns

Timeline

Marketing Leader

Chick-fil-A
12.2022 - 01.2025

Team Leader

Chick-fil-A Restaurants
12.2022 - 01.2025

Shift Leader

Tropical Smoothie Cafe
05.2022 - 11.2023

Expeditor/Food Runner

El Primos
07.2021 - 02.2022

Physical Therapy Assistant - Physical Therapy Assistant

Tarrant County College
Laura Ike