Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Laura Iza

Laura Iza

Business Office Manager
Bogota,NJ

Summary

Hardworking, highly motivated Business Office Manager with over 10+ years of diverse experience in healthcare settings, eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourseful and results-driven with a passion for growth and efficiency to meet company need and increase service value.

Overview

19
19
years of professional experience

Work History

Business Office Manager

Care One SNF
04.2022 - Current
  • Responsible for all facility billing- private, Medicare, Managed Care and other sources
  • Manage census activities alongside nursing and admissions departments.
  • Responsible for achieving cash collections and monthly AR goals
  • Ensure efficient operation by implementing and maintaining office procedures
  • Provide support and guidance to residents and families by addressing and resolving any billing issues and concerns

Billing Clerk (Administrative Office Lead)

Hackensack Meridian Health-Palisades
10.2006 - 04.2022
  • Acted as the primary point of contact for patients, physicians and office employees while balancing obligations with competing priorities.
  • Collaborated with other departments to resolve billing and invoicing issues
  • Managed and coordinated multiple projects while ensuring timely completion
  • Managed and maintained up to date patient information to diminish billing errors.

Education

Masters of Science (MS) - Healthcare Administration

New Jersey City University
Jersey City
08.2021

Bachelor of Arts - Biology

New Jersey City University
Jersey City
05.2018

Skills

  • Ability to Work Under Pressure
  • Time Management
  • Financial Management
  • Microsoft Office
  • Compliance and Reporting
  • Attention to detail
  • Problem Solving
  • Human resources management
  • Electronic medical records (EMR) systems
  • Payroll management

Languages

Spanish
Native or Bilingual

Timeline

Business Office Manager

Care One SNF
04.2022 - Current

Billing Clerk (Administrative Office Lead)

Hackensack Meridian Health-Palisades
10.2006 - 04.2022

Masters of Science (MS) - Healthcare Administration

New Jersey City University

Bachelor of Arts - Biology

New Jersey City University
Laura IzaBusiness Office Manager
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