Laura Jackson
Dixon,IL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
Work History
Fitness Instructor
Elevate Studio
Sterling, IL
08.2025 - Current
- Led group fitness classes to promote engagement and motivation.
- Designed personalized workout plans for diverse client needs.
- Demonstrated proper exercise techniques to ensure safety and effectiveness.
- Demonstrated proper form and technique for various exercises and stretches.
- Motivated clients to stay committed to preset fitness goals.
- Prepared for classes in advance, selected and queued music beforehand and began and ended classes on time for maximum benefit to attendees.
Group Fitness Instructor
Dixon YMCA
Dixon, IL
06.2023 - 08.2025
- Led group fitness classes for diverse populations at community-focused wellness center.
- Designed engaging workout routines to enhance participant motivation and enjoyment.
- Monitored participant progress and provided modifications for varying fitness levels.
- Taught Silversneakers classes, Cardio Drumming, Kettlebell, Aerobics, and Water fitness.
Registered Medical Assistant
CGH Medical Center
Sterling, Illinois
06.2021 - 05.2023
- Administered routine patient care and assisted with examinations.
- Prepared and organized medical records for patient visits.
- Scheduled appointments and coordinated patient follow-ups efficiently.
- Educated patients on treatment plans and medication instructions.
- Assisted in laboratory tests and collected specimens as needed.
- Collaborated with healthcare team to improve patient workflow processes.
- Maintained clinical records according to HIPAA regulations.
- Assisted physicians in exams, treatments, and procedures.
- Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Registered Medical Assistant
KSB
Dixon, Illinois
05.2017 - 09.2020
- Administered routine patient care and assisted with examinations.
- Prepared and organized medical records for patient visits.
- Scheduled appointments and coordinated patient follow-ups efficiently.
- Educated patients on treatment plans and medication instructions.
- Assisted in laboratory tests and collected specimens as needed.
- Maintained clinical records according to HIPAA regulations.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Educated patients about medications, procedures and physician's instructions.
- Assisted physicians in exams, treatments, and procedures.
- Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
- Performed patient assessments, including vital signs and medical history documentation.
CNA
Rock River Gardens
Sterling, Illinois
06.2014 - 05.2017
- Assisted residents with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and safety of resident living areas.
- Collaborated with healthcare team to develop care plans.
- Provided emotional support and companionship to residents.
- Trained new staff on patient care protocols and procedures.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
Library Assistant
Sauk Valley Community College
Dixon, Illinois
08.2012 - 05.2014
- Assisted patrons in locating library materials and resources.
- Managed circulation desk activities and checked in/out library items.
- Organized and maintained library collections for easy access.
- Guided students in using digital databases and online resources.
- Organized shelves, book displays, and other library areas according to established guidelines.
- Answered patrons' questions and assisted in finding materials requested.
- Assisted in the cataloging of new books and materials.
- Greeted patrons upon entrance to library and offered assistance with needs or issues.
- Maintained accurate records of circulation activities including check-ins and outs and overdue items.
- Answered phones to respond to patron inquiries or direct calls appropriately.
Academic Tutor
Sauk Valley Community College-Student Support Serv
Dixon, IL
08.2010 - 09.2012
- Provided individualized tutoring sessions for diverse student needs and learning styles.
- Developed lesson plans aligned with academic curriculum and student goals.
- Assisted students in understanding course materials through targeted explanations.
- Tutored students in Biology, Chemistry, Math, and English.
- Facilitated study groups to promote collaborative learning and peer support.
- Coached students through challenging material with positive reinforcement and encouragement.
- Organized study groups to provide additional support for students who needed extra assistance with course material.
Education
Certified Health And Wellness Coach~Meditation Practitioner - Health And Wellness Certified Coach
Udemy
01.2024 - 01.2025
Registered Medical Assistant - Medical Assistant
Rockford Career College
Rockford, IL 03.2016 - 05.2017
Associate Degree in Liberal Studies-general Degree - Human Biology
Sauk Valley Community College
Dixon, IL 08.2010 - 05.2014
Phlebotomy Technician - Phlebotomy
Sauk Valley Community College
08.2009 - 12.2009
CNA - Nursing
Sauk Valley Community College
12.2006 - 12.2007
Skills
- Group fitness instruction
- Exercise technique demonstration
- Client motivation strategies
- Health education promotion
- Customer relationship building
- Effective communication
- Team collaboration
- Time management
- Customer service
- Database interface and query software
- Cataloging
- Research assistance
- Database management
- Sorting and processing donations
- Cataloging of materials
- Material shelving
- Telephone etiquette
- Cataloging and shelving
- Public speaking
Accomplishments
High Honors SVCC
Presidents list GPA SVCC
Icare award at CGH
4.0 GPA all year at Rockford Career College Graduated with High Honors
Timeline
Fitness Instructor
Elevate Studio
08.2025 - Current
Certified Health And Wellness Coach~Meditation Practitioner - Health And Wellness Certified Coach
Udemy
01.2024 - 01.2025
Group Fitness Instructor
Dixon YMCA
06.2023 - 08.2025
Registered Medical Assistant
CGH Medical Center
06.2021 - 05.2023
Registered Medical Assistant
KSB
05.2017 - 09.2020
Registered Medical Assistant - Medical Assistant
Rockford Career College
03.2016 - 05.2017
CNA
Rock River Gardens
06.2014 - 05.2017
Library Assistant
Sauk Valley Community College
08.2012 - 05.2014
Academic Tutor
Sauk Valley Community College-Student Support Serv
08.2010 - 09.2012
Associate Degree in Liberal Studies-general Degree - Human Biology
Sauk Valley Community College
08.2010 - 05.2014
Phlebotomy Technician - Phlebotomy
Sauk Valley Community College
08.2009 - 12.2009
CNA - Nursing
Sauk Valley Community College
12.2006 - 12.2007