Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Top Stylist
Generic

Laura Jacobs

Kent,OH

Summary

Strong leader and problem-solver with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and technological advances. Skilled in project management, process improvement, and individualized customer service. Dependable and results-driven.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Operations Manager

Burn Boot Camp
02.2025 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • In charge of social media and marketing.

Head Personal Trainer

Burn Bootcamp
03.2018 - Current
  • Developed a strong team of personal trainers with regular training workshops, fostering professional growth and development.
  • Fostered a positive gym environment that promoted community, inclusivity, and teamwork among staff and members alike.
  • Increased client satisfaction by developing and implementing customized training programs tailored to individual needs.
  • Evaluated individual performance metrics regularly to identify areas for improvement and provide constructive feedback to trainers.
  • Maintained up-to-date knowledge of industry trends, incorporating cutting-edge techniques into training programs where appropriate.
  • Streamlined administrative processes for greater efficiency in client onboarding, billing, and recordkeeping.
  • Enhanced gym revenue through the design and promotion of specialized group fitness classes, attracting new clients.

Senior Stylist

Stitch Fix
07.2020 - 03.2025
  • Implemented new techniques learned from industry workshops, enhancing the overall quality of service for Clients.
  • Contributed to revenue growth by developing strong relationships with Clients and securing repeat Fixes.
  • Attended ongoing educational courses to stay current on industry trends, incorporating new techniques into daily practice.
  • Increased Client retention by consistently delivering high-quality results tailored to individual preferences.
  • Mentored other stylists through one-on-one coaching, fostering professional development and enhancing team performance.
  • Developed long-lasting relationships with clients, leading to a steady stream of referrals and increased business opportunities.
  • Hosted stylist training sessions to advance product knowledge and note writing skills.
  • Styled Men's, Women's and Maternity.

Personal Trainer

Kent Parks and Recreation
07.2018 - 09.2019
  • Personal Trainer by appointment.

Restaurant manager

Taco Tontos
06.2013 - 01.2018
  • Restaurant manager, involved with menu development, hiring and training.

Food Service Manager

Akron Zoo
02.2014 - 05.2015
  • Food Service Manager. Responsible for scheduling, inventory, training, menu planning, and event planning.

Education

BS - Food and Nutrition/Sociology

Kent State University
Kent, OH
05.2009

Master of Arts - Hospitality and Tourism Management

Kent State University
Kent, OH

Skills

  • Professionalism and etiquette
  • Fashion trend awareness
  • Adaptable to change
  • Team leadership
  • Client retention strategies
  • Conflict resolution skills

Accomplishments

I was awarded top Stylist thanks to my attention to detail in the Client profile, as well as my time management skills. I worked very hard to meet KPI's, and also to help others get on track, too.

Certification

  • CPR/AED
  • ACE Certified Personal Trainer
  • ACE Fitness Nutrition Specialist
  • ACE Senior Fitness Specialist

Timeline

Operations Manager

Burn Boot Camp
02.2025 - Current

Senior Stylist

Stitch Fix
07.2020 - 03.2025

Personal Trainer

Kent Parks and Recreation
07.2018 - 09.2019

Head Personal Trainer

Burn Bootcamp
03.2018 - Current

Food Service Manager

Akron Zoo
02.2014 - 05.2015

Restaurant manager

Taco Tontos
06.2013 - 01.2018

BS - Food and Nutrition/Sociology

Kent State University

Master of Arts - Hospitality and Tourism Management

Kent State University

Top Stylist

As a top Stylist for the team, I consistently met KPI goals for Women, Men, and Maternity. I payed very close attention to the key aspects of the Client profile, as well as time management. My notes were personalized, offering both styling advice and also a friendly, warm tone which kept Clients coming back to me. 

Similar Profiles

CREATE PROFILE