Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Laura Jones

Troy,NY

Summary

Dynamic and dedicated professional with extensive experience in patient care and sales. Proven ability to build rapport and loyalty while effectively managing high-stress situations. Skilled in polysomnography and patient education, ensuring compliance and optimal health outcomes. Committed to delivering exceptional service and support.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Caretaker

Self Employed
12.2017 - Current
  • Remained alert to problems or health issues of client and competently responded.
  • Implemented daily, weekly and monthly cleaning routines.
  • Completed financial tasks by estimating costs and preparing and managing budgets.
  • Collaborated with doctors and healthcare associates to maintain upkeep of client
  • Developed and maintained a consistent routine of external activities to promote improved health outcomes and independent living skills for client.

Sales Associate

Home Depot
12.2015 - 12.2017
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Performed cash, card, and check transactions to complete customer purchases.

Sales Associate

CVS Pharmacy
06.2013 - 12.2015
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Baker

Hannaford
06.2011 - 06.2013
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment.
  • Produced consistently high-quality baked goods for customers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.

Education

Associate of Applied Science - Polysomnography

Hudson Valley Community College
NY
05-2025

High School Diploma -

Berlin High School
NY
06-2011

Skills

  • Over 800 hours of Polysomnography and EEG clinical experience in lab and hospital settings
  • Monitoring overnight polysomnography studies
  • Running daytime MSLT/MWT studies
  • Performing PAP titrations
  • Applying sensors to patients per AASM guidelines for overnight polysomnography
  • Scoring baseline, titration and home sleep testing studies
  • Patient check-in and vital sign assessment
  • Patient education regarding sleep disorders and therapy
  • Mask fittings, CPAP machine setup, troubleshooting, PAP compliance, and patient care performed at DME centers
  • Thorough documentation
  • Patient chart review, confirmation of appropriate testing and physician order
  • Downloading data and programming of home sleep testing units
  • Practicing AASM guidelines

Certification

BLS CPR Certification May 2024

Completion of AASM Scoring course May 2025

Timeline

Caretaker

Self Employed
12.2017 - Current

Sales Associate

Home Depot
12.2015 - 12.2017

Sales Associate

CVS Pharmacy
06.2013 - 12.2015

Baker

Hannaford
06.2011 - 06.2013

Associate of Applied Science - Polysomnography

Hudson Valley Community College

High School Diploma -

Berlin High School

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